Highly recommend! As HR Specialists, we are often involved in EEO cases, even if just indirectly, and this class provides the necessary fundamentals and basic understanding of EEO that every HR Specialist should possess.
Ms. Burgess was fully engaged, and she was very resourceful. Her pace was perfect - not too fast or too slow. She was willing to answer any question and made the course fulfilling.
My experience in the EEO in the Federal Government course was exceptional. Ms. Burgess demonstrated a high level of expertise, professionalism, and dedication throughout the training. Her ability to present complex material with clarity and confidence made the content both accessible and engaging. She maintained a smooth flow during each session, encouraged meaningful participation, and ensured that every question was addressed thoroughly. The course materials were well‑organized, relevant, and enhanced my overall understanding of the subject. I am truly grateful for the quality of instruction and the positive learning environment she created.
Best instructor I've had yet! So much knowledge and support. She didn't just give the answers; she made us work for it. Genuinely feel better equipped to do my job!
Great experience with the instructor and class!
I can't say it enough, Ms. T was fantastic.
Great instructor, she made course understandable. The class had great breakdowns of each topic.
I had a great experience with the class. This class went more in-depth with FWS pay setting and helped expand my knowledge of the material for the future. I feel more comfortable with the FWS pay setting now. Ms. T was very knowledgeable about FWS Pay Setting and very knowledgeable about pay processes with other pay systems. She is amazing, and I'm glad I got to have her for an instructor. She kept the class engaged the whole time. She asked if we had any questions and made sure we understood the materials.
Overall, I was very pleased with the opportunity to attend this class and meet and engage with new faces and new backgrounds. It made the content feel very alive throughout the days, and we all had some important perspectives to share with one another. This course helped me gain some confidence in my day-to-day HR responsibilities, as well as helped me prepare for the responsibilities that may come as I advance in my career.
The class was amazing, as was the instructor. I came out with more knowledge than I went in with.
The instructor kept the class moving at a great pace and was engaging the whole time.
The instructor was extremely knowledgeable and provided detailed explanations throughout the session. The information presented was clear, insightful, and easy to understand. Additionally, the use of real-life examples made the concepts more relatable and practical, helping us to see how they apply in real-world situations.
To say Ms. Thurston is phenomenal is an understatement—she is a whole force of nature! If a 10-star option existed, she’d deserve every single one, plus a little lagniappe on top. Ms. T has an unmatched mastery of the Federal Wage System (FWS) and representative rate comparisons. Rather than just reading the rules, she masterfully unpacks the why and the intent behind them. Her unique gift of breaking down complex mathematical formulas and heavy CFR language so that it suddenly 'clicks' for everyone in the room is nothing short of brilliant. She is hands-down the gold standard of federal instructors, and I cannot recommend their instruction highly enough!
I recommend this course to any new hire in HR in the federal government.
Arlene, you are the BEST. Thank you for all your knowledge.
I enjoyed the way the instructor kept the class engaged and used real-world examples to tie the information together. That helped keep my focus and understand what we were going through better. Being new to HR, I learned many new topics that I can take with me as I continue to pursue a career within the Federal Government.
I had an excellent experience. The course was very worthwhile. Kay Rodgers was an excellent instructor. I thoroughly enjoyed my time with her. She combined the course material with personal experience to give real-life examples of the regulations. She is very open to questions and adjusts the course to the pace of the student very well.
This class was awesome. As an employee that has worked for the government for years, there was still a lot of information that was new to me and knowledge for me to gain.
This class is engaging and educational for all levels of HR.
Overall, the course was very beneficial and introduced information that will help me improve my career. The instructor was very thorough and provided real-world scenarios and outcomes.
I felt the instructor was very easy to follow, and I appreciate him engaging with us and trying to challenge us through questions. As an employee who is very new to the Civil Service, this class provided adequate information about the basics of HR and gave me a better understanding of the overall scope of how HR works for the Federal Government. It was also interesting to learn about the many different avenues of HR.
I enjoyed this course. Mr. C was very informative; I like that he brought in personal experiences. Using real-life scenarios helps put things in perspective. Thank you, Mr. C!
Mr. C was absolutely incredible, engaging, thought-provoking, and a master of the information. I would absolutely advise all individuals who work remotely close to HR to take this class.
I enjoyed how the instructor encouraged the use of cameras and called on all classmates randomly. It proves that both the instructor and students are staying engaged with the topic.
Great instruction and ways to get everyone involved.
This is a refresher course for me, and thank you for all your knowledge.
The instructor was very helpful with cases. Very interactive and very informative.
Mrs. T was excellent. She is very knowledgeable and was patient with us.
Very good class, thanks to the instructor's knowledge and presentation skills. She was extremely knowledgeable and really helped explain the information and took time to ensure we understood the concepts. Totally recommend this instructor.
Ms. Otto made the class enjoyable and entertaining. I look forward to having her as an instructor for future Graduate School USA courses.
I enjoyed the class and learned some new information. The instructor was very professional and informative. The class content was informative and detailed.
This course gave me more practical retirement knowledge in a few days than I gained from months of reading websites and agency resources. I left with a clear plan, valuable tools, and the confidence to make informed retirement decisions.
My experience with Graduate School USA courses has always been outstanding, and this class reinforced that. I wish I had taken the mid-career version several years ago.
Great starting point. Very professional and detailed instructor.
The instructor kept everyone engaged. The overall experience was a great learning and knowledge expansion opportunity.
Ms. T has been an incredible instructor since the moment training started. She's been professional and extremely knowledgeable about pay setting. I'm new to the topic, so the materials and workbooks provided were not only helpful in class but will also provide guidance moving forward.
Excellent instructor.
The instructor was very diverse in her knowledge and her ability to adjust accordingly to the skill level of participants.
Phil Gurrera was awesome! I learned a ton in this class, and he always answered all my questions and gave great examples to make things easier to understand. I would recommend this class to anyone. Great experience!
Phil was an awesome instructor. Very knowledgeable and efficient. Answered every question with patience and consideration. I would love to take another class with him as the instructor!
Phil was great! Friendly and helpful, and gave lots of good examples and answered all my questions. He has so much knowledge!
Phil was an awesome instructor. Very knowledgeable and efficient. Answered every question with patience and consideration. The documents and handout provided before the class were very helpful and allowed me to follow along easily while taking my notes.
The instructor was very patient, thorough, and knowledgeable with the students and the materials presented. I would highly recommend this class for anyone seeking a basic or better understanding of the classification realm.
I really enjoyed learning all about suitability and what it takes to get from the beginning to the end of the background investigations. Mr. Risby was engaging and helpful in understanding the material using examples and explanations.
I would highly recommend this class to anyone who works in HR or manpower to have a better understanding of the complexity of classifying a PD.
This course offers an excellent foundation in Processing Federal Personnel Actions. The instructor is knowledgeable and engaging, and the materials serve as outstanding long-term references. I highly recommend it to anyone looking to strengthen their HR competencies.
Great time.
You need to clone instructor Deirdre Pearson. She is FIERCE!
I overall enjoyed the training. I liked how Ms. Pearson engaged with the entire class and had everyone participate.
Ms. Deirdre Pearson was an excellent instructor. She was encouraging, enthusiastic, and extremely knowledgeable. She made the class enjoyable.
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