Description:
Sharpen the skills needed to obtain testimonial information for an effective audit! Learn the mechanics of effective interviewing techniques through lectures, discussions and simulated interview exercises. Witness the major steps of the interview process demonstrated in a mock interview. Identify proven interviewing techniques, and through role playing, identify your own style and practice the proven techniques. While designed for auditors, anyone who conducts interviews to obtain information for analysis purposes will find this course useful.
Who Should Attend?
Auditors and professionals at all levels who want to enhance the effectiveness of the interviews they conduct.
Tuition:
$1,199.00
Credits:
24.0 CPE's
Class Type:
This course is currently being offered in the following training modalities:
- Online
- Virtual Instructor-Led - AUDT7012A
- Class Length: This class is listed as a 3 day course.
- Virtual Instructor-Led - AUDT7012A
- In-Person Classroom
- Interviewing Techniques for Auditors - AUDT7012G
- Class Length: This class is listed as a 3 day course.
- For in-person training sessions, participants are required to download the course materials to a personal device (e.g., laptop or tablet) and bring their device to class for use during classroom instruction.
- Interviewing Techniques for Auditors - AUDT7012G
- On-site
Learning Outcomes:
- Plan and conduct effective audit interviews using an eight-step model
- Conduct effective individual and team interviews
- Manage the interpersonal dynamics that occur between auditors and auditees
- Select an appropriate note-taking technique
- Listen more effectively during an interview
- Use appropriate questioning and paraphrasing skills
Module 1: The Audit Interview - Overview
Module 2: Ingredients of Effective Interviews
Module 3: How it Works
Module 4: Conducting the Interview
Module 5: Team Interviews