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  • Topics
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    • Auditing Grants
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Mediation and Conflict Resolution Training Live Online

Programs provided in partnership with ADR Vantage, Inc.

Mediation and Conflict Resolution training delivers expert-led, highly interactive instruction that equips professionals with practical skills to de-escalate tension, navigate difficult conversations, and resolve workplace disputes.

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Mediation and Conflict Resolution Courses

  • Professional Mediation Certificate (PMC) for the Workplace

    • IDADRV7500
    • Weekdays only
    • 7 Days
    • Open to beginners

    This program is designed to equip you with real-world mediation skills you can apply immediately and a sought-after certification to give you a professional edge.

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  • The Art of Productive Disagreement: Practical Tools for Better Outcomes Course

    • IDADRV7100
    • Weekdays only
    • 2 Days
    • Open to beginners

    This course builds the skills to navigate workplace conflict with confidence using a practical, proven framework. This course helps you turn everyday disagreements into productive conversations that strengthen collaboration and improve outcomes.

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  • Using AI to Prepare for Difficult Conversations Course

    • IDADRV7200
    • Weekdays only
    • 1 Day
    • Open to beginners

    This course, provided in partnership with ADR Vantage, Inc., shows you how to use Claude and other free AI tools as a personal preparation coach to plan and navigate difficult conversations with confidence.

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  • Manager-as-Mediator: Make the SHIFT Through Conflict Course

    • IDADRV7300
    • Weekdays only
    • 1 Day
    • Open to beginners

    This course is designed for managers and supervisors and is provided in partnership with ADR Vantage, Inc. It delivers the practical SHIFT Framework for manager-led mediation in everyday situations, from coaching employees through difficult conversations to managing high-stakes dynamics and building team accountability.

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  • Leading Workgroups That Work: Equipping Professionals to Chair, Facilitate, and Drive Results Course

    • IDADRV7400
    • Weekdays only
    • 4 Days
    • Open to beginners

    This course equips you with the skills and confidence to chair and facilitate workgroups that deliver real results. Provided in partnership with ADR Vantage, Inc., you will learn practical tools to prepare strategically, guide focused discussions, manage challenging dynamics, and drive clear decisions and accountability in both in-person and virtual settings.

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Trusted by the Federal Workforce

Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs. Their feedback highlights how Graduate School USA training has advanced their skills, supported their agencies’ missions, and fostered long-term professional growth.

  • Kevin Mar 18, 2026
    Professional Mediation Certificate (PMC) for the Workplace

    My experience with the training from ADR Vantage was exceptional. The trainers were incredibly helpful, providing encouragement and guidance that eased our initial nervousness and helped us understand that mediation is an art, not a science. The role-playing exercises were outstanding, offering a valuable opportunity to receive constructive criticism and practical tools to enhance our skills as mediators.

  • Elizabeth Jan 6, 2026
    Professional Mediation Certificate (PMC) for the Workplace

    It was a pleasure to learn from such a sharp, witty, measured, and wise practitioner. Your (the trainer’s) demeanor and feedback were so valuable to me, and I was profoundly impacted by your ability to listen, absorb, identify connections, and establish common ground through a variety of cases and personalities.

  • Naomi Nov 28, 2025
    Professional Mediation Certificate (PMC) for the Workplace

    The training itself included topical examples, relevant role-plays, and thought-provoking discussions. The instructors were competent, passionate, and helpful.

  • Lani Oct 27, 2025
    Professional Mediation Certificate (PMC) for the Workplace

    The trainers were helpful, friendly, and I can’t say enough about how they provided feedback in a non-critical manner. I was very comfortable trying my newly acquired skills in their open learning environment.

  • Ahasuerus Sep 29, 2025
    Professional Mediation Certificate (PMC) for the Workplace

    The trainers took the time to thoroughly explain the pros and cons of our approaches, emphasizing the "why" behind their feedback, which was incredibly insightful. The energy and enthusiasm of the trainers were unmatched, especially for a virtual setting. Their ability to capture and maintain our engagement over two weeks was truly impressive.

  • Liz Sep 29, 2025
    Professional Mediation Certificate (PMC) for the Workplace

    As a federal employee, I have participated in numerous trainings and workshops, but the Mediation training course offered by ADR Vantage truly stands out, especially in a virtual environment. The course content was comprehensive, well-organized, and applicable beyond the federal mediation context, making it an indispensable resource for professionals in any setting.

Showing 6 of 6 reviews

Interactive Training

Attend courses live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.

Live Online Remote, from anywhere

Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.

  • Live, interactive class
  • Experienced instructor teaching live online
  • Remote setup assistance provided
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Upcoming Mediation and Conflict Resolution Classes

All times are listed in Eastern Time unless otherwise specified.

June 2026
Professional Mediation Certificate (PMC) for the Workplace
June 2–11
Tuesday to Friday 9–4:30pm
$3,499
7 Days

This program is designed to equip you with real-world mediation skills you can apply immediately and a sought-after certification to give you a professional edge.

September 2026
Professional Mediation Certificate (PMC) for the Workplace
September 15–24
Tuesday to Friday 9–4:30pm
$3,499
7 Days

This program is designed to equip you with real-world mediation skills you can apply immediately and a sought-after certification to give you a professional edge.

Showing 2 of 2 courses

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Graduate School USA offers workforce training and services across the U.S. and around the world. We are a leading provider of professional development and training courses for government and the private sector, serving organizations and individuals with programs designed to support organizational missions and the personal ambitions of adult learners.

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Office Hours:
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(888) 744-4723

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