The Business Analyst understands business problems and opportunities in the context of requirements and recommends solutions that enable an organization to achieve its goals. This certificate program helps participants acquire practical skills to carry out the entire business analysis process, which includes eliciting, analyzing, communicating, and validating requirements for changes to business processes, policies, and information systems.
This is the recommended order, but some courses may be taken in a different order.
Unit 1 3 Days
Designed for analysts and project staff, this foundational course covers the full business analysis lifecycle including planning, communication, and validation of solutions that meet stakeholder needs. Participants learn key competencies and methodologies to support effective program evaluation and system improvements.
Unit 2 2 Days
In this two-day intermediate workshop, participants develop critical skills to engage stakeholders, collect business needs, and build clear requirements packages. You will learn to validate and communicate requirements using best practices in business analysis.
Unit 3 2 Days
Business analysts, project managers, and financial officers will learn to analyze requirements, assess solution feasibility, define transition needs, and evaluate solution performance. Emphasis is on practical evaluation techniques and verification that business needs are met.
Unit 4 2 Days
Master techniques used by business analysts to design and monitor analysis projects from start to finish. The interactive two-day workshop helps professionals plan analysis scopes, assess stakeholder needs, and shape solution proposals.
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this certificate program in-person in Washington, DC or Live Online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
At Graduate School USA, you’ll learn in small groups and receive personalized attention.
Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Our instructors are industry experts and experienced educators, driven to help you succeed.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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