The Business Analysis Certificate Program provides a comprehensive, hands-on learning experience for professionals responsible for evaluating business needs, improving processes, and supporting organizational solutions. Through a structured sequence of courses, participants build core competencies in business analysis, project management, stakeholder and communications management, data analysis, and data storytelling. The program emphasizes real-world application—guiding learners through the full business analysis lifecycle, effective communication strategies, project execution fundamentals, and the use of descriptive statistics to interpret and present data clearly. Upon completion, participants are prepared to contribute confidently to projects, programs, and initiatives that require analytical thinking, structured problem-solving, and clear communication across stakeholders.
This is the recommended order, but some courses may be taken in a different order.
Unit 1 3 Days
Designed for analysts and project staff, this foundational course covers the full business analysis lifecycle including planning, communication, and validation of solutions that meet stakeholder needs. Participants learn key competencies and methodologies to support effective program evaluation and system improvements.
Unit 2 2 Days
Learn strategies to improve communication effectiveness by understanding your style and interpreting verbal and nonverbal feedback. This course equips professionals with tools to foster clarity and positive interactions in the workplace.
Unit 3 2 Days
Gain essential project management skills aligned with the Project Management Institute's PMBOK Guide. Through hands-on training, you will learn how to manage a project from start to finish using structured processes and professional standards.
Unit 4 2 Days
This two‑day introductory course equips participants with essential descriptive statistical techniques to describe and interpret data accurately. Emphasis is placed on understanding formula selection, interpreting results, and applying findings in decision-making contexts.
Unit 5 1 Day
This course teaches how to analyze stakeholder needs and develop communication strategies that build alignment. Participants learn planning tools, message framing, and delivery techniques suited to professional environments.
Unit 6 2 Days
Master the art of data storytelling by analyzing data, crafting narratives, and designing impactful visuals. This hands-on course equips participants with techniques to communicate data findings effectively to decision-makers.
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this certificate program in-person in Washington, DC or live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Our instructors are industry experts and experienced educators, driven to help you succeed.
We offer a single free retake of any module or the whole program within a year.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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