Communication Skills (COMM7005)

Communication Skills

Communication Skills


Master the fundamental communication skills needed to get ahead. Much of your job success depends on your ability to communicate well, both in person and on paper. Discover how to analyze verbal and nonverbal communications, write clearly and concisely, organize and deliver an oral presentation, and break down communication barriers to work better with others.




3.0 CEU's

Class Type:

This course is currently being offered in the following training modalities:

Learning Outcomes:

  • Recognize your own behavior style

  • Deal effectively with different personalities

  • Organize and deliver an oral presentation

  • Recognize communication barriers and how to minimize them

  • Organize your written work more clearly and concisely

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Day one of five

  • The basics: tools for emphasis
    • The speech sounds of English
    • Rhythm
    • Volume
    • Pitch

Day two of five

  • Facing your audience
    • Body language
    • Your audience
    • Dealing with nerves

Day three of five

  • Giving and receiving feedback
    • 10 keys to keeping positive
    • 3 exercises for staying positive
  • Active listening/direct expression
    • What is active listening?
    • 3 role reversal exercises
  • Speaking
  • Listening
    • Simplification

Day four of five

  • Behavior Style
    • Behavior style model
    • Behavior style exercises

Day five of five

  • Grammar and vocabulary
    • Verbs
    • Action verbs/linking verbs exercise
    • Understanding and using a larger vocabulary
  • Review

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