Description:
In today’s work world, workers encounter many challenges. Perhaps no challenge is greater than building, managing and sustaining quality relationships with coworkers and supervisors. To be successful, one must understand what is involved in building and managing relationships. This two-day course will introduce you to the SOCIAL STYLES INVENTORY and concepts of Social Intelligence. It explores ways of using your social style and social intelligence to build quality relationships and help you become an even more skilled in building quality relationships in the workplace.
Who Should Attend?
Individuals who want to improve their relationship with peers, team members, supervisors and others.
Tuition:
$949.00
Credits:
1.2 CEU's
Class Type:
This course is currently being offered in the following training modalities:
- Online
- Virtual Instructor-Led - COMM7210A
- Class Length: This class is listed as a 2 day course.
- Virtual Instructor-Led - COMM7210A
- On-site
Learning Outcomes
- Build Awareness of Social Styles and Understand your Social Style
- Develop an understanding of ways to use Social Style to enhance your relationships/ communications with others
- Learn the relevance and power of the Psychological Contract that in social relationships, especially with one’s supervisor
- Improve personal and operational relationships with subordinates, peers and superiors
- Enhance your skill in giving and receiving feedback
Day One
· Understanding the Changing Workplace
· What is Organizational Culture?
o The 7 Characteristics of Organizational Culture
o How do You Define the organizational culture in which you work?
· Self-Awareness and Personal Effectiveness
o Why does it Matter?
o Self SWOT Analysis
· What is Social Style?
Day Two
· Reviewing Social Style and Social Intelligence
· Understanding the Keys to Building Effective Relationships
o What defines a good relationship?
o Tips for developing positive relationships.
o Tips for building good relationships with your supervisor
· Improve and/or Maintain Effective Employee-Supervisor Collaboration
· The Employee’s Vantage Point – Communication 3.0
· Action Planning for Back Home Application