Introduction to Management (MGMT7099)

Introduction to Management

Introduction to Management


Cross the threshold into a key government position with the knowledge acquired in this comprehensive training for new and prospective managers. Learn about the four seemingly daunting challenges managers face, and explore, through a variety of experiential and developmental tools, how to handle them. Learn exciting concepts such as the Pygmalion effect, the CTEC (characterize, target, evaluate and celebrate) coaching process, the discipline of reflection, the Trump vs. Gandhi power model, and the art of persuasion. OPM's leadership competencies are at the heart of this course, and a detailed self-assessment is provided to guide you on the path of further development.

Who Should Attend?

  • Individuals seeking an overview of management analysis
  • Program/management analysts new to the role, or seeking formal training
  • Leaders and managers who supervise program/management analysts
  • Individuals considering the 0343-job series
  • Auditors, analysts, administers, consultants and others seeking to better understand the synergies with management analysis




3.0 CEU'S

Class Type:

This course is currently being offered in the following training modalities:

Learning Outcomes:

  • Balance competing interests of the multiple work units for which you are responsible

  • Delegate and empower others whose expertise differs from yours

  • Coach and facilitate the work of your direct reports

  • Build broad networks of trusting relationships with your direct reports, bosses, peers and stakeholders

Register For Online Course


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Module 1 

Conceptual Understanding 9 

Module 2 

Strategic Orientation and Visioning 21 

Module 3 

Collaboration versus Competition 33 

Module 4 

Delegation and Empowerment 45 

Module 5 

Performance and the Power of Positive Expectations 59 

Module 6 

Coaching 69 

Module 7 

Networking 89 

Module 8 

Persuasion 103 

Module 9 

Self-Assessment and Looking Ahead 115 


References, Recommended Readings, and 

Related Graduate School Courses 133 

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