Federal Human Resources Processing Certificate Program
IDFHRP.CP
Master federal HR processing with accurate personnel actions and benefits management.
Master federal HR processing with accurate personnel actions and benefits management.
The Federal HR Processing Certificate Program focuses on real issues and consists of courses that are practical, job-related, and federal specific. Courses required for this certificate cover the legal, technical, and procedural knowledge needed by those who work in the HR processing arena. Since errors in personnel action processing have significant impact on employee careers, finances, rights, retirement, and benefits, it is essential that HR practitioners doing processing work learn what to do and how to do it right. Because the work done by these practitioners impacts government wide HR data, a misunderstanding of these specialized requirements can result in inaccurate information being used to make management and mission decisions.
This is the recommended order, but some courses may be taken in a different order.
Unit 1 3 Days
This course introduces participants to the principles and processes of federal human resources management (HRM) within the unique merit system environment. Through expert instruction, participants will explore key HRM functions and their interrelationships to effectively manage federal employees.
Unit 2 5 Days
Gain the expertise to document and process federal personnel actions with precision and compliance. This course covers essential forms, terminology, and procedures to ensure accurate and efficient HR operations.
Unit 3 1 Day
Gain a comprehensive understanding of veterans' preference laws, including who qualifies and when preferences apply. This course covers adjudication processes, special appointing authorities, and practical applications in competitive and excepted services.
Unit 4 5 Days
This course equips HR professionals with the expertise to analyze and explain federal employee benefits to new, current, and separating employees. Participants will gain a comprehensive understanding of federal health, life insurance, retirement, and savings programs to address employee inquiries effectively.
Unit 5 1 Day
Learn to determine creditable service and compute all types of Service Computation Dates accurately. This course emphasizes hands-on exercises to verify service, apply SCD rules, and make necessary updates.
Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs. Their feedback highlights how Graduate School USA training has advanced their skills, supported their agencies’ missions, and fostered long-term professional growth.
Federal Human Resources Processing Certificate Program is rated 4.6 stars by 50 students
Enjoyed the course, and learned a lot of good information and reference materials for later use.
Mr. Powers did a fantastic job of merging the current course curriculum with his experience while also adding in the evolution of the current federal HR environment. He facilitated the learning with open ended questions and allowing for discussion regarding each of the assigned topics. I learned a lot and am looking forward to the additional courses I am registered for from Graduate School USA.
Instructor was very knowledgeable.
Good class overall and good instructor.
Great course. The content was comprehensive and relevant, covering all the essential topics in Federal Human Resource Management. The materials were well-organized, easy to follow, and complemented the lessons perfectly. Highly recommend anyone interested in HR to really consider taking this course.
Knowledgeable instructor who had firsthand experience with all the subjects. Great class will pursue additional training in the future.
Lots and lots of material to reference and know for Vet Preference. Ms Gloria Mitchell was EXCELLENT! Very knowledgeable of Vet Preference material and very patient with ALL students. It was a great refresher class, so I took good notes.
Ms. Mitchell dedication to her field is impeccable - she really cares and ensures she is coming across where everyone could grasp the training - sign me up for ALL her classes!
Ms. Mitchell is an amazing instructor; I love attending her classes.
This course is well structured, good application exercises. Instructor was outstanding displaying expertise and great knowledge of the material.
The instructors at the Grad School USA continue to impress me with their wealth of knowledge. I have learned invaluable skills from each of them and Ms. Carter is one of my favorites!
This class was amazing! Ms. Mary is excellent instructor.
Mary was a fantastic instructor! She was extremely knowledgeable and the wisdom enhanced the course materials and provided little bits of nuggets that would help tremendously when we return to the office and begin our work duties. I loved how she tied the material to real life situations, examples and things we would typically encounter. I would take any class she instructed as I am sure to learn and grow in my job functions.
The instructor was excellent! She was very knowledgeable and kept the topics very interesting. Although some topics were a little challenging, she was able to make everything understandable and relatable. I also appreciated that she wanted to make sure everyone understood the topic before moving on to the next module. Also, I liked the pace of us completing the assignments and making them fun. I would definitely take another course from Mrs. Carter!
I truly believe that all HR Specialist should take this course with Mrs. Mary Carter. They will leave more empowered and educated, which will only enhance the department they are with.
Mary Carter's class on Processing Personnel Actions is a must-take for anyone interested in becoming an HR Specialist! She breaks the down the complicated information for her students, and ensures no one is left behind.
Very good class. The instructor is extremely knowledgeable, familiar with the material. During the course, she was very helpful.
Great class and great instructor. I would highly recommend this class to anyone in the HR field.
Mary is a really good instructor. You can tell she knows the material and she is always prepared for class. She welcomes questions and actually has the answers. There are a lot of exercises in the course material but I like that Mary has specific ones she wants us to work on so we aren't spending a bunch of time on exercises alone. She also walks around and give us assistance as necessary to make sure we are on the right track.
The instructor is extremely knowledgeable, familiar with the material. During the course, she is helpful to the students to understand the material.
I would take any class Ms. Carter teaches any day! Such a phenomenal trainer.
Great! Teaches the information at a level that is easy to understand and follow.
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Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this certificate program Live Online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
At Graduate School USA, you’ll learn in small groups and receive personalized attention.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Our instructors are industry experts and experienced educators, driven to help you succeed.
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These related courses share skills and topics with the Federal Human Resources Processing Certificate Program. Select up to two and tap Compare selected courses to view a side-by-side comparison.
This course provides an overview of federal human resources management, covering compensation, hiring, employee engagement, and performance management.
Learn to accurately prepare, process, and approve federal personnel actions using the Guide to Processing Personnel Actions, including SF-52 and SF-50 forms.
Ensure compliance with veterans' preference laws by learning to adjudicate claims and apply preferences in federal hiring and appointments.
This course provides HR practitioners with the knowledge to advise employees on federal benefits, including health insurance, retirement systems, and the Thrift Savings Plan.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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Each installment is charged to your card on file one week before the start of the associated course. The payment schedule may vary if the courses are taken in a different order.
Installments | List Price | |
---|---|---|
$599.90 | 10% non-refundable deposit | -- |
$1,399.00 | Federal Human Resources Management Course | $1,399 |
$1,849.00 | Processing Federal Personnel Actions Course (Washington, D.C.) | $1,849 |
$699.00 | Adjudicating and Applying Veterans' Preference Course | $699 |
$1,452.10 | Federal Employee Benefits Course | $1,999 |
▴ Your 10% deposit has been applied, as well as the certificate discount of $646 | ||
Free | Calculating Service Computation Dates Course | $699 |
$5,999.00 | Total You Pay |
See the Installment plan FAQ for more information.
Instructor
Dan Kowalski brings over three decades of HR expertise, primarily from his 33-year career with the U.S. Department of Veterans Affairs, Veterans Health Administration (VHA). As a line manager for 21 years in large medical centers in the NYC/NJ area, he gained hands-on experience in managing complex HR operations. He also served on the VHA Human Resources Management Group, providing consulting services to senior leadership and representing the VHA on national labor-management and employee survey initiatives. Notably, he was part of a national action research project addressing workplace stress and aggression, designing interventions to improve employee satisfaction and service delivery.
Dan has extensive experience in designing and facilitating training programs for federal agencies, including the Defense Logistics Agency, Department of Energy, and Naval Sea Systems Command. His expertise spans strategic human capital management, workforce planning, internal HR consulting, and supervisory training. He has also developed and delivered courses on HR data utilization, recruiting via social media, and job analysis, using adult action learning principles to foster engagement and practical application. His work has taken him across the U.S. and internationally, providing HR consulting and training to organizations such as the Federal Railroad Administration, Forest Service, and USAID, as well as advising governments in Japan, Indonesia, and Micronesia.
A published author and active member of the Academy of Management, Dan has presented at national and international conferences on organizational development and evidence-based management. He holds a B.A. from Canisius College and an M.A. from the University of North Carolina at Greensboro. With a career dedicated to advancing HR practices and leadership development, Dan continues to share his wealth of knowledge as an instructor and consultant.
Instructor
Judy Mintze is a retired Federal HR instructor with over 30 years of experience specializing in Federal Human Resource Processing and Personnel Actions (FPPA). She holds a Bachelor of Arts degree from Indiana Wesleyan University and has dedicated her career to teaching federal HR professionals. Judy is known for creating engaging and inclusive learning environments where participants feel empowered to ask questions and apply federal laws, rules, and regulations to their work. Her expertise spans a wide range of HR topics, including recruitment, pay setting, and personnel action processing.
During her tenure as an HR Specialist at the Defense Finance and Accounting Service (DFAS), Judy served as a Senior Human Resource Instructor, training newly hired HR staff on complex topics such as developing assessment materials, adjudicating veterans' preferences, and setting pay. She also developed course materials, lesson plans, and examinations, ensuring her students were well-equipped to navigate the complexities of federal HR processes. Judy’s passion for teaching extends beyond the classroom, as she has also conducted federal resume writing workshops and contributed to process improvement projects to streamline hiring practices.
Instructor
Natalya Bah has been a part-time instructor at the Graduate School USA for over fifteen years. Natalya teaches across multiple curricula, including Leadership and Management, Project Management, and Human Resources. She has created a curriculum for the school, including Change Management Workshops and project management courses. She has served as an action learning coach, instructor, and facilitator for government leadership programs in the Center for Leadership and Management. Natalya also provides self-assessments and dynamic team-building sessions on behalf of the Graduate School USA.
Outside of Graduate School USA, Ms. Bah is a self-employed business owner providing executive coaching, training, and consulting services to the public and private sectors. She created the Define and Achieve Your Goals Process™ and is a certified Birkman Method© Consultant. She received her Master of Science degree in Project Management from George Washington University’s School of Business, where she served as a teaching assistant and received the Project Management Award. She is also a certified Project Management Professional (PMP).
Instructor
Richard Rodieck is a seasoned human resources professional and instructor with over 50 years of experience in federal HR management, specializing in position classification, staffing, and organizational development. A retired federal employee, Richard has held leadership roles in agencies such as the U.S. Forest Service, USDA, and the Department of Justice, where he managed classification programs, developed HR policies, and supervised large teams of HR specialists. Notably, he served as Chief of the Corporate Classification Team for the U.S. Forest Service, where he reviewed and certified over 2,600 Standard Position Descriptions (SPDs) and resolved complex classification issues. Richard’s expertise extends to developing training programs, authoring HR handbooks, and providing technical guidance to senior leadership.
Since 1998, Richard has been an instructor at Graduate School USA, where he has authored and revised numerous HR textbooks and self-paced courses. His teaching portfolio includes a wide range of federal HR topics, with a focus on classification principles and practices. Richard’s dedication to excellence has earned him multiple Faculty Excellence Awards from Graduate School USA, including recognition as HRM Instructor of the Year. A graduate of the U.S. Air Force Academy, Richard also holds advanced coursework in public administration from California State University, Sacramento.
Instructor
Dr. Victoria Cox is a seasoned professional with over 31 years of distinguished service in the federal government. She holds a doctoral degree in Organizational Leadership and brings a wealth of expertise to her role as an instructor. Since joining Graduate School USA in 2023, Dr. Cox has been dedicated to teaching Human Resources courses, leveraging her extensive experience to guide and inspire the next generation of HR professionals.
Instructor
Adrianna is a retired federal Human Resources (HR) Senior Leader who dedicated her civil service career serving America’s veterans. She retired after spending over 32 years in HR, working at Veteran Affairs Headquarters, Regional Office, and Field facilities. She passionately shares her wealth of HR knowledge to all who are interested. She loves learning and intentionally commits to learning “something new” every day. In addition to her extensive HR experience, she has a Master’s degree in Management Technology and HRM. She is certified as a Senior HR Professional with the Society of Human Resources Management organization.
Instructor
Sarah Gurwitz brings over 30 years of expertise in Human Resource Management, currently serving as an HR consultant for both federal and private sector organizations. She is also an Adjunct Professor at NYU’s Wagner School of Public Administration, where she designs and teaches graduate-level courses in Human Resource Management for the MPA program.
Sarah’s career includes more than two decades as the Director of Human Resource Management at a VA Medical Center in New York City, alongside 10 years as an HR Consultant to the office of the Under Secretary for the Veterans Health Administration. Her recent work spans HR training, the development and delivery of diverse Human Capital programs, HR program assessments, technical HR guidance, organizational evaluations, workforce planning, and policy development. She has collaborated with several federal agencies, including Homeland Security, the Defense Logistics Administration, the Federal Railroad Administration, the Department of Veterans Affairs, and the Department of Justice, as well as private-sector not-for-profit religious organizations. Sarah has also volunteered with the Peace Corps in South America and currently works as a tour guide specializing in New York's historic Lower East Side.
Sarah has a Bachelor of Arts in Social Science and Education from SUNY Fredonia, Fredonia NY and a Master of Arts in Education from Hofstra University, Hempstead, NY. She has taken numerous continuing education classes in Human Resource Management, computer skill development, and leadership.
Instructor
With nearly four decades of distinguished service in federal Human Resources leadership, Sineta Scott Robertson is a seasoned executive and educator recognized for her expertise in Title 5 Human Resources, workforce planning, organizational design, and employee engagement. She has dedicated her career to advancing strategic human capital management across Cabinet-level agencies, serving as both a transformative leader and trusted advisor to senior executives and policymakers.
Throughout her career, Sineta has held pivotal leadership roles at the U.S. Department of Transportation, Department of Housing & Urban Development, and Department of Agriculture, where she guided national HR policy, labor relations, workforce innovation, and program oversight. Notable achievements include leading the Department of Transportation’s efforts to become a “Telework Ready” agency, implementing its HR Accountability and Pathways Programs, and spearheading process improvements that significantly reduced error rates and enhanced performance management scores.
Beyond government service, Sineta has extended her expertise to the classroom as an Adjunct Human Resources Instructor with Graduate School USA, where she equips HR professionals, supervisors, and executives with practical and technical knowledge in federal human resources systems, policies, and practices.
In 2014, she founded Perspectives for Peace, LLC, a consulting and Christian coaching practice. Through this work, she partners with organizations to strengthen HR effectiveness and provides faith-based executive and life coaching, helping leaders align purpose, performance, and peace.
Her career is marked by a commitment to people—helping agencies build high-performing, motivated workforces while guiding individuals to unlock their potential and live with clarity of purpose.
Sineta holds a master’s in Christian counseling from Newburgh Theological Seminary (2024) and is a Doctoral Candidate in Christian Counseling (expected 2026). She also earned her Bachelor of Science in Biblical Studies from Washington Baptist Theological Seminary.
A respected professional, mentor, and faith-driven leader, Sineta Scott Robertson continues to merge her passion for organizational excellence with her calling to serve others through coaching, teaching, and ministry.
Instructor
DeShanta N. Hinton is a Human Resources Professional who has experience serving in various capacities across the HR industry. She has a proven track record of leading Staffing, Recruitment, and Classification teams. During her 35-year tenure as a federal government employee, she has worked in 5 different agencies where she became well-versed in the following HR areas: Recruitment & Staffing, Personnel Processing, eOPF administration & maintenance, Quality Assurance, Benefits & Compensation, and Employee & Labor Relations.
DeShanta is enthusiastic about writing and mentoring. In 2018, she became a published author. Collaborating with other women of influence and information, this humbling experience provided DeShanta with a therapeutic process for healing, growing, maturing, and becoming a better version of herself. Through her heart’s work, in 2016, DeShanta began partnering with a few non-profit organizations across the Washington, DC metro area to formally mentor low-income Washingtonians.
Leaning into her love for learning, DeShanta furthered her education by obtaining the following degrees: an Associate and Bachelor of Science in Criminal Justice, as well as a Master of Science in Human Resources and a Master of Business Administration. Her passion for Human Resources ignited her journey to becoming an Instructor at the Graduate School, where she now facilitates Human Resources Management courses.
She is a native Washingtonian and enjoys spending time with her family, spending time outdoors, and growing plants in her spare time.
Instructor
Ms. Eirkson has over 32 years of experience in Federal Human Resources. She retired in June 2010 from the Department of Veterans Affairs. She began her Federal career as a GS-2 Mail Clerk for the Department of the Army in 1978. But in a short time, she was promoted to a GS-4 Teletypist with the Department of Veterans Affairs (VA) and realized that human resources would be her calling. Ms. Eirkson was selected as a Personnel Intern with VA in 1981 and subsequently served as an HR Specialist in Staffing, Classification, and Employee Relations at the New Orleans and Coatesville VA Medical Centers.
Ms. Eirkson furthered her career by holding management-level positions within VA Human Resources. She was the Chief Human Resources Officer for the National Cemetery Administration for 7 years. She also served as one of VA’s specialists for the Executive Resources Service managing performance for the Department’s SES, as technical expert on employee relations issues, and as the Assistant Personnel Officer at the Washington, DC VA Medical Center.
Ms. Eirkson was appointed to the position of Director for VA’s Central Office Human Resources Service on October 1, 2006, and served in that capacity for 3.5 years. Prior to that, she held the position of VA’s Suitability and Adjudication Program Manager for 3 years. In this capacity, she managed the suitability and adjudication program in VA. She was also responsible for the implementation of e-QIP (Electronic Questionnaires for Investigative Processing) in VA and was a key member of the Personal Identification Verification (PIV) Project Team. She also provided assistance and guidance on all other Title 5 and Title 38 staffing issues.
Ms. Eirkson was born and raised in Pittsburgh, Pennsylvania. She holds a bachelor’s degree from Edinboro State University in Pennsylvania and has done graduate work at the University of New Orleans. She is a graduate of the Leadership VA Program, Class of 1998. Ms. Eirkson is now enjoying retirement and occupying her time consulting and training in Federal HR and primarily serving as an instructor for the Graduate School USA. She saves lots of time for other pleasures in life, such as family and friends, travel, scuba diving, reading, and good food and wine.