Introduction to Supervision (SUPV7001)

Introduction to Supervision

Introduction to Supervision


Learn solid supervisory techniques in our flagship course. Discover strategies to supervise employees while exploring the latest trends in the federal workforce. Learn the basics of coaching, delegation, communication and motivation and discover the necessary ingredients to understand your new role.

Who Should Attend?

New supervisors, managers, team leaders and participants in supervisory development programs. Experienced supervisors can also update their leadership competencies. New managers should take Introduction to Management (MGMT7099D).

A recommended follow-up course is Federal Human Resources Management for Supervisors and Managers (PMGT7102D).




3.0 CEU's

Class Type:

This course is currently being offered in the following training modalities:

Learning Outcomes:

  • Demonstrate your interpersonal skills and decisiveness
  • Build effective groups or teams
  • Successfully transition to a supervisory position
  • Recognize the "big 10" most common problems facing government supervisors
  • Provide feedback that motivates employees
  • Delegate work confidently and manage employee performance
  • Manage a diverse workforce
  • Define and meet customer expectations
  • Identify staff training needs

Register For Online Course


Bring This Class To My Location

  • Module 1
    • Introduction to the Course
  • Module 2
    • Transitioning Into Supervision
  • Module 3
    • Building Quality Relationships Through Effective Communication
  • Module 4
    • Inspiring a Motivated and Committed Workforce
  • Module 5
    • Maximizing Your Cultural Competence
  • Module 6
    • Managing and Resolving Conflict
  • Module 7
    • A Model for Performance Excellence
  • Module 8
    • Analyzing and Addressing Performance Problems
  • Module 9
    • The Supervisory Challenge

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