Federal Human Resources Training in Washington, DC or Live Online

Very informative course. Best instructor I have had from the Grad School. Appreciate the expertise that was lent. Learned so much from this class and appreciate the knowledge.

Joyce K.

I recommend the Pre-retirement class to anyone working in the federal government. It taught me more than I expected and motivated me to spend more time thinking about what I need to do to prepare myself and family for retirement.

Carla Mayo

Instructor did a great job keeping the course interactive and the exercises kept me engaged in the material while still being able to take back the guides, notes, and materials with me to best understand the course. Definitely helped when needed to get our creative juices going and learned a lot from other participants.

Kevin Denby

Laid out in a very logical order, helpful to walk through examples together in groups and as a class. The instructor was also very knowledgeable about the subject area and able to answer questions thoroughly!

Rose F.

I enjoyed the course. Ashley was very entertaining! She was able to keep everyone engaged on course content, sharing personal stories and was very knowledgeable.

Jessica M.

Ms. Ashley was very informative and fun to listen to.

Amanda S.

My instructor was very knowledgeable and thorough with the course material. I like how we are able to apply it to real scenarios so we could see it in action.

Nadia S.

Instructor was very knowledgeable, I learned a lot from her and this course. Overall, was great information!

Jacqueline A.

Highly recommend this course! It was packed with lots of info. I learned a lot and am happy to say it will also help in my job.

Ed L.

I really enjoyed this class. I learned a lot and enjoyed the interactive class exercises. It was a good amount of material covered for the amount of class time. My instructor was also very communicative, friendly, and easy to understand.

Erin K.

Each class I've taken with Graduate School is well organized and taught by knowledgable teachers. Thank you!

Jennifer Young

Instructor was knowledgeable. She stayed in contact during break out sessions for any questions or clarification. The content was good and valid. We actually had several that work with WG so it was nice to actually learn more of those.

Traci B.

I love that my instructor, Arlene Thurston, has passion and pride in what she does. I can feel her positive energy. She is very professional; I would love to take her class again. I am grateful that I met her through this course.

Nozomi H.

Very insightful course. I enjoyed doing the exercises to generate conversation and learn from other employees. Instructor was engaging and knowledgeable.

Kalea B.

Great course! It not only deepened my understanding of HR analytics but also gave me the practical tools to use data strategically to help inform leadership decisions within my organization.

Sabrina Collins

I highly recommend this course to any HR professional. It gives you a full overview on how to find data, what to do with it, and how to get it out in a clear manner to leaders. I definitely feel encouraged in going back to my position and pulling/presenting data.

Domonique Bateman

Class was interesting. My instructor was well-prepared and engaging. She knows her information and kept things moving.

Audra O.

Overall, great class. Awesome content. Interesting videos. And my instructor was very knowledgeable about the topic.

Brian M.

She was a great instructor- very thorough, clear, and engaging. She explained the material in details and made sure everyone understood, I really appreciated her knowledge.

Irene S.

Very insightful course. I gained a lot of knowledge I did not know before. It helped that the instructor gave good explanations and examples too.

Doniece W.

Great class- great energy. Really enjoyed Charles Byrd as an instructor. He was full of great information and examples. "Filled in all the gaps!"

Caron H.

Ms. Adrianna Harden was a very good instructor, very knowledge. She made this course easy to comprehend and understand as someone new coming into Federal HR. She made the course fun, and interactive. I have left the course with more knowledge and understanding of Federal HR staffing and the laws associated.

Whitney H.

Lennie was awesome!

Karen Law

Mrs. Coachman is so knowledgeable and I really enjoyed her instruction.

Emerald G.

I enjoyed the class. The interaction, discussions and exercises were fun. I can imagine how hard it must be to teach a class via zoom, so I really appreciate Ms. Bruce, who is an amazing teacher. She is very knowledgeable and kept the class engaged.

Tanisha O.

Content was interesting and participant guide was helpful and easy to follow. Instructor was engaging, funny, and made the content interesting with examples and real life scenarios.

Lohr D.

The materials were very well organized and the content provided good references that can be researched at later dates as necessary. The instructor provided real-world examples and, with ease, helped to understand the complicated content.

Ingrid D.

My overall experience of this class was excellent. While I have not dealt specifically with EEO, in the event that I do, I will have basic knowledge if an issue arises. The class content was to the point and very easy to understand and the instructor was very knowledgeable and engaging.

Kimberly C.

Richard was so sweet, funny, and caring! I have 0 background in classification but his breakdown/materials were very helpful.

Brianna H.

Very knowledgeable. Thank you!

Nicole S.

Sandra was very patient and thorough. I learned even more about SCD the second time around with this course. Thank you.

Jeanette A.

Instructor was very informative, and handled some of our challenging group very well. They were not easy on her. Thanks Sandra for handling it with grace! I came away with more information I can apply to my daily job duties.

Hannah D.

Katie Todd was personable, very knowledgeable, and helpful in supplementing the written material. She allowed us learners to share our experiences; provided coaching notes; offered to assist before/after the class with any HR matters; and kept us engaged at all times!

Kevin W.

Gave me insight into Position Management tools, which was cool. Per the instructor - Mission is one of the most if not the most important factor in PM.

Janelle Langland

I really enjoyed the class and I learned a lot. I am a new HR professional, so this class was very helpful and will help with my career. Mrs. Trina was very warm, kind and engaging. We received a lot of knowledge with tons of in depth and information. The class was really informative.

Stephon R.

Ms. Petty was very knowledgeable and she was approachable and engaging throughout the course. Learned a lot of detailed content about FLSA and its provisions that I was not priorly aware of.

Amelia M.

Good information, learned a lot. Instructor was well versed in subject, flexible with scheduling issue.

Gigi C.

Excellent. Instructor was engaging and super knowledgeable. Well laid out and loved the interaction component.

Marilyn B.

Very good! Great instructor, very informative. Great materials, with exercises that are challenging but really help walk you through a great thinking process.

Amanda D.

I enjoyed it and decent amount of breaks. Very knowledgeable instructor and good examples used.

Natalie G.

Course was extremely beneficial across the board. Instructor provide great examples and insight on FLSA from prior experience.

Trendon H.

The instructors are what make the Grad School USA great! I appreciated Katie's approach to the material and the experience she brought to each lesson. She is very knowledgeable and was a great resource as we moved through each module.

Alicia C.

Great instruction, specific and updated processes.

Linde Pusateri

I enjoyed the course. It was a lot of material, but overall, I feel more prepared for the upcoming days. Ms. Gloria is EXCELLENT! She's lively and able to relate the course material to real-life events, past or present.

Kimberly M.

The content was very well done. Gloria was extremely knowledgeable, kind, and fun. She was patient with non-staffers as well as junior staffers.

Roger G.

Content and exercise were on point with the subject content. Gloria was very knowledgeable in the subject content and thorough.

Cassandra J.

Erica is personable, knowledgeable, and overall just an excellent instructor.

Justin M.

I came away feeling better energized to speak with my managers and organizations regarding some of the issues they are experiencing based upon the knowledge that I was provided over the last 2 days.

Paula Mingo

Ashley is very personable and knowledgeable.

Tanya S.

The guidance was very helpful as someone who is very new to the subject. Ashley kept the class very fun and engaging.

Brianna D.

Good class and I learned a lot of stuff about the FWS system I had not known before. I thought the modules had good information and the exercises were helpful. Ashley was very friendly and knowledgeable. Pointed us in the right direction with all of the OPM materials.

Emily C.

Great course! This new knowledge will help me make more consistent and well-reasoned determinations.

Sylvia Martinez

Excellent materials. Patti is very thorough and easy to understand. I can tell she loved teaching which kept me engaged.

Steven W.

Great! I would highly recommend courses taught by Carla Harris to my colleagues, and I would want to take courses offered by Carla Harris again. She presented all of the material in a way that grabbed attention, made sure that her students understood the material, and was ready to answer any questions.

Francoise C.

The instructor (Patti Mulvey Moore) was great! I will definitely take her course again.

Harold Logan

Great course with a great teacher.

Christopher H.

Lennie is very knowledgeable. A lot of useful materials.

Judith M.

Very informative course.

Susan L.

Course resource material was great.

Samuel F.

The instructor is awesome! She keeps your attention and shows you different ways to view things. Very good information!

Amy Birch

Katie Todd was an amazing instructor. Her knowledge, insight, and personality were the highlights of this learning experience.

Bryant Sarratt

Erica is a delightful and knowledgeable instructor - she's just outstanding!

Nathan K.

Content was good and exercises were engaging. Ashley was very engaging and fun to listen to.

Civitello A.

I have taken 3 previous HR classes, and this was by far the best yet. I love the small class size. Breaking out into groups to complete exercises was so fun and educational. Meeting people from other entities and walks of life made it feel less like a class and more like a team building exercise. This course covers a huge portion of HR. We touched on every subject. The instructor was amazing. He allowed for discussions and opinions. He made the course fun and informative. I hope to have him in future courses.

Nancy B.

Lydia was very good and she spoke very clearly and at a great speed to understand everything she was saying. Very knowledgeable.

Tamela M.

The class was truly informative, and the instructor was very knowledgeable of the material being taught. The instructor was very encouraging for class participation/discussion. I would enjoy another class with the instructor.

Janneise W.

Exceptional. Ms. Arlene demonstrated exceptional knowledge and made the material easy to understand. Her engaging teaching style kept me fully invested throughout the course, and I gained valuable insights that I’m confident will stay with me for the rest of my career.

Crystal A.

My overall experience was very positive as I feel I gained a lot of insight regarding Pay Setting. The class content and examples are really helpful as they relate to our daily work lives. It is also helpful that we can always go back and reference the material. The instructor was very knowledgeable, organized, and provided clarity for our Pay Setting Class. She made all objectives clear and was very approachable. She made sure all of our questions were answered and made us comfortable in the classroom setting.

Brittney B.

Both instructors Frank and Judy did a great job to help me better understand everything. Especially CLG and Windfall, something that had me confused in the past.

Robert O.

Instructors were very thorough and had great examples. Very personable, I loved both instructors.

Christina D.

Sarah was very charismatic and kept the class interesting.

Symone T.

Gloria created a very welcome and encouraging training environment.

Ranisha D.

Our instructor Faye made sure to followed up on our questions and/or concerns related to the information provided especially when some of the printed information was incorrect. She also provided a vast amount of information based on her knowledge, experience and backed with policy.

Rhonda S.

This class pushed me out of my comfort zone in the best way. I've gained so much confidence and can't wait to apply what I've learned.

Sharon H.

Gloria quickly assessed and learned the attendees level of knowledge and experience with the subject matter. She was able to keep the class engaged and presented the material in a professional manner and it was clear she was a SME in staffing and placement.

Leah M.

Mrs. Patty was good, especially since she had so much ground to cover in a week. I learned some things I didn't know and probably should have known as a staffer.

NaKeisha M.

Great course.

Luis L.

Faye was informative and personable. Her examples helped me understand the material. She also allowed us to use our own cases to help walk us through how to handle them on case-by-case basis.

Rashida H.

The instructor was very knowledgeable and gave many real world examples. I have already recommended the course to my coworkers.

Courtney S.

Sue is great and very helpful in everything related to pre-retirement planning. I enjoyed every moment of this class and the breadth of information provided during the training.

Kevin C.

Great class discussions! Everyone participated, whether they had the correct answer or not. Gloria was very professional. She was very excited about the course material. Her examples were very useful!

Brandie P.

Gloria was terrific. She clearly has a wealth of knowledge on the concepts she teaches and is easily able to simplify complicated concepts. Gloria is kind and engaging, and made it easy to learn something new.

Matthew A.

Instructor was wonderful, understanding, engaging, and moved the class along at an appropriate speed.

Angela B.

The instructor did a great job delivering the course material. She was able to provide detailed information and examples that were supported by regulations and policies.

Jacqueline J.

The class content and materials were very informative and helped further my understanding of the federal wage system.

Brittney B.

Faye delivered an engaging training session. The material was explained clearly, she encouraged participation, and gave examples.

Dana P.

Great instructor, knew what she was trying to teach. Had a great attitude and a very calm voice when going over and explaining things.

Robert O.

Great pace, great instruction, great course.

Casey M.

Lots of good information, great resources, and fantastic discussion about classification principles and processes.

Constance W.

Instructor was very knowledgeable and easy to learn from.

Amanda G.

Awesome energy, helpful, and a great communicator.

Kellie K.

I recommend this class for those looking for an overview of Position Classification!

Stephanie F.

The instructor is very knowledgeable and can answer questions very well. She is great at walking through the exercises and explaining different scenarios. Great speaking voice, clearly enjoys what she is doing, and overall, great experience.

Jennifer B.

This is a great course in introducing the basic knowledge of the Federal Human Resources Management. An excellent instructor, full of knowledge and experience; used her personal experience as an example to help us understand the topic better; kept all of us involved with discussions.

Yuan-Jin Yang

There is a lot of information in the course. I am definitely leaving more knowledgeable than when I came in. Candace is very patient, and she was able to explain concepts in various ways to help me understand. Loved her.

Fatmata B.

Patti is a wonderful and thoughtful instructor help me gain a deeper understanding of Qualifications standards.

Christopher W.

Great course! Very well organized and provided excellent information.

Cassandra C.

This was not my first class with Graduate School and I have to say Patti was one of the best instructors. She brought knowledge and experience. If she stated something was her opinion, she made sure to say it was and not fact. She did a thorough job of explaining the laws, regulations and how OPM comes up with the standards. The most enjoyable class I have had from outside my agency since I have been with my current agency. Obtained a passing grade on the end of course test. Should show you how good of an instructor we had.

Jonathan W.

I greatly appreciate the workbook, it is refreshing to see written guidance on this topic. It is very lacking in my agency. Candace is a lovely lady. Very kind, encouraging, patient.

Rebecca E.

Great course. Good material, nice layout.

Carla K.

Awesome instructor and provided a lot of insight into classification and position management/consultation.

Alicia Hatfield

Class was great and instructor was clear, concise and very informative. Learned more on how to apply benchmarks.

Brenda Balli

I found the class engaging and provided very good information. Very good course to build upon for further courses.

Lou A.

Class material covered was very informational. Really enjoyed the additional information from their own experience and how they handled certain situations.

Erin C.

All in all, I had a positive learning experience. The content was relevant and aligned well with the course objectives. The instructors knowledge of the subject matter was evident, and I could tell you genuinely cared about our learning.

Risa G.

Overall experience was good. The instructor knew the topic well and was friendly and kind. Gave good feedback and encouraged participation. Didn't force group work, which I enjoy.

Marie B.

Great Training! Mrs. Sandra Mendoza was a great instructor who is very knowledgeable.

Cesar R.

Great set up and wonderful course. Sandy is the best instructor I've ever had at this school.

Baba M.

Well worth of knowledge! Ms. Washington, was an amazing, knowledgeable and professional instructor. This class was amazing, she allowed us great time to work through the break out sessions. She has a diverse and great amount of experience that she was able to use to teach the course.

Lauren Daye

Very good, clear content. Good information to know. Sandy is great! Lots of experience and knowledge.

Elizabeth W.

Cheryl is absolutely fantastic and very interactive and helpful.

Alexis C.

Ms. Sandy was amazing. I learned a lot.

Crystal T.

The instructor was awesome and had a wealth of knowledge to share. She was engaging as well.

Samantha J.

The instructor was awesome!

Kelsha B.

Would definitely recommend this class and instructor. Ashley was fantastic! Super engaging, very knowledgeable, and created an environment where we could comfortably share our ideas without worry we would be told it is wrong.

Jade O.

Best Graduate School class I have had. Exceptional instructor! 5+ stars.

Brian B.

Learned something new in addition to learning things better, great class. I would recommend Ashley as an instructor. She made the class fun and very engaging.

Christine Tibbets

Ms. Washington was a star! She understood the material, was able to come back with answers when she did not know. Really enjoyed her.

Matthew Gunther

This course was one of the most impactful development sessions I’ve attended, and I appreciate the instructor’s commitment to federal workforce growth and excellence. Overall, this was an excellent learning experience. Thank you for providing practical tools and insights that I can immediately apply to my role as a federal employee/Human Resource Officer.

Lisa Miles

A lot of good information on pay setting. Learned more than I knew prior.

Linda R.

I enjoyed the experiences of the other students added to the content and the overall learning experience. Particularly enjoyed the add on of the AI assignment.

Angela G.

Would recommend this course to my peers. Kimberly is very knowledgeable and helpful, easy to understand she took the the time to explain further when needed.

Lisa P.

I enjoyed the shared experiences with the other attendees. David was very knowledgeable with the content!

Noelani D.

The instructor and class was so good! Ms. Gurwitz was very knowledgeable and informative. She gave good examples and taught me a lot.

Dorisa B.

Great. I learned a lot and have a better understanding about federal management positions.

Stephanie O.

Excellent! I learned a lot and want to be a classifier now.

Adam R.

Amazing course! I must-do for anyone in HR, as classification has a lot of overlap in bot Staffing/Recruitment and Labor/Employee Relations!

Jorge Reyes

Course was a great starter to writing PDs, I am interested to see what other courses are offered. Paul was very knowledgeable and friendly, made course lively and not boring and was able to answer questions completely and explain things in an easily understandable way.

Sara M.

Very well presented, clear and Paul made it easy to understand.

Kathleen C.

Faye was an awesome instructor. She broke the information down in an easy to understand manner. I look forward to an opportunity to take one of her courses in the future.

Kristin H.

Arthur had extensive background that was perfect for this subject.

Angela G.

Amazing experience. The instructor was very knowledgeable and kept the class entertained. He covered all the material for the training course and provided great examples. The instructor addressed any questions we may have had. The class was fun and made me feel comfortable. I have no adjudication experience, but after taking this course, I have learned so much.

Helen D.

I have learned a lot that I can use in my role as a first-time supervisor. Instructor was good and knew the material. Had lots of stories to relate to the content.

Chelsea A.

I've attended classes with Patti before and she is phenomenal. Knowledgeable, considerate, the class is managed effectively.

Rachel A.

Todd was well spoken, audible, and included everyone throughout the day, ensuring participation. Plenty of time was afforded for questions and discussion.

Chad P.

It was a great class! Mr. Buckels was a great instructor and explained the concepts really well.

Moira B.

This was a good course and I would recommend it to others. Candace did an outstanding job. She was friendly, courteous, and professional. She did an excellent job sharing her knowledge and actual federal HR work experiences. Her approach assisted me with understanding the materials that were presented. Job well done.

Keith M.

I think the class was great and the instructor was phenomenal.

Kamron R.

This was one of the best classes Ive taken. Mr. Richard explained concepts clearly, encourage participation, and made sure everyone was keeping up. I walked away with valuable knowledge and skills. I would definity recommend this instructor to anyone looking to learn.

Clarissa W.

Gloria was energetic, knowledgeable, direct, personable, organized, and professional.

Erin W.

Ms. Samuels was an awesome instructor. She was patient with questions, and her knowledge and experience were extremely impressive. So much that it helped to put the information into context making more understandable and relatable.

Arvella C.

I would highly recommend this class to all classifiers. The instructor, Mr. Richard Rodieck is an outstanding trainer. Special thanks to everyone made this course possible.

Haider Aljubouri

Ms. Deirdre Pearson was fantastic! She did an excellent job asking questions throughout the course to properly tailor the material for our command, which was very well received. I will specifically direct our command training manager to request Ms. Pearson for additional scheduling's of course offerings by the Graduate School.

Eric Bond

Great experience and Outstanding Class Teacher. Mr. Rodieck is the best teacher for this class. I've had him for this class and others and it always amazes me how much more I learn and take with me to my job as far as improving in my job.

Elizabeth T.

Richard was very patient, helpful, and an awesome instructor.

Elfida Cruz

This was an excellent introduction to classification. This has been one of the best classes that I have participated in. I look forward to taking more classes with this instructor and graduate school. I feel much more confident in returning to my workplace and applying the classification principles I have learned.

George Hudlin

Great experience with this course. Excellent instructor - very personable. I enjoyed and learned so very much! So much information provided.

Martha G.

I was very nervous taking this class because I've never had any Classification training and I know it's a lot, but I enjoyed the class and learned a lot! Mr. Rodieck was an awesome instructor! He was so very patient with questions. He made it easy to understand and he made it entertaining as well. I would definitely take another class of his!

Brandi M.

It was good information and I highly recommend this course. The instructor was very knowledgeable about this topic. She was able to address all questions and able to explain what reference to find answers.

Amy T.

Cassandra was very knowledgeable and kept us on our toes. Information met my needs.

Sheila L.

Great experience.

Jade Jamison

It was a great experience, and I learned a lot. Cassandra was very knowledgeable and helpful.

Kelvin L.

I enjoyed the course and would definitely recommend it to my coworkers. Very informative, lots of information, great instructor.

Sandra McKenney

This is the 2nd course I've taken with Mr. Criscuolo, and I really enjoyed the overall experience. He creates a collaborative and welcoming virtual classroom environment and ensures that everyone participates equitably.

Nicholas H.

Mr. Rodieck was phenomenal. He instructs with such knowledge, confidence, and poise. He knows his stuff and he willingly shares his experiences. This was a great refresher for me. It helps to learn in this setting with your colleagues. We are able to share knowledge, ask questions, and learn from one another as well as our instructor. You will leave this class with a full toolbox of all things classification.

Robin R.

Instructor was amazing, kept me very interested in the material and didn't just read from the pages. Very knowledgeable and gave lots of examples and personal experience.

Cassandra M.

The course gave me a better understanding on multiple things with classification. Instructor was also very engaging and kept everyone involved.

Trey H.

I feel as though I picked up a year's worth of management experience over these 5 days. It gave me a lot of confidence to get some of the answers right without any management experience. Bob is great. Very engaging. Very respectful of our time and our work/personal needs. The scenario-based format is excellent. As a new manager, it was great to think through the many scenarios.

Franklin J.

Great subject matter. I am passionate about the topic of HR. Bob showed deep knowledge of the rules and regulations that govern the topics of this course.

Kerri Clay

Chris was just right. The class was smooth and we covered a lot of content, had several discussions, got to meet some other LER Specialists, etc. Chris is very knowledgeable and enjoyed teaching and facilitating our discussions.

Nyra C.

I frequently work doing PD reviews for the organizations I service. Sometimes managers will ask me on certain things related to the PD and what's allowed or not. Before, I'd take most questions to my supervisor to help and understanding. Now, I have a deeper understanding and great resources to look back to. I really appreciate this course! I'll use all the information to improve in my job.

Patricia Penrose

Simone is a great instructor! She kept a good pace, and explained everything in a helpful way to make learning better. I feel like I can do Classification now.

Paula Small

Simona gave great examples and we went through a lot of helpful exercises. She was personable and engaged the class in meaningful conversations. It was a great class!

Molly H.

I love classification. This really helped me decide where I would like to continue my education within HR.

Kim G.

Ms. Simona Tautkus explained everything great and used a lot of real life experiences.

Danielle F.

Good overview with real life examples- lively class. Chris is an excellent instructor. He made sure all levels of expertise participated and provided a variety of ways to present information. Very informative and entertaining!

Caron H.

This was overall a great class with an awesome presenter. Well organized and it covered a wide spectrum of labor relations.

Joseph D.

Deirdre did an excellent job. Despite the material being "dry", she demonstrated passion throughout and transformed the material from "dry" to "exciting"!

Anthony Giles

Great experience. The instructor integrated new systems such as AI during the exercises. I have minimal experience, so this helped me alot.

Alicia Dixon

The instructor was very interactive with the class. Also, very knowledgeable of the class material and gave real life examples.

Williams M.

Sarah was incredibly knowledgeable and asked challenging questions.

Matthew S.

Ms. Deirdre Pearson's presentation of the course material was highly effective. Her extensive knowledge and expertise were invaluable to the course participants and the command as a whole.

Christina N.

I would recommend this class to any HR professional in the federal Government. The lessons learned during this course can be beneficial no matter what area you work in. Gloria was AMAZING...can not stress that enough. Some of the topics can be a bit dull but she made sure to keep it engaging and interesting.

Brian Allen

I left this training with numerous study materials and a plan to use as I continue my journey as a classifier. Mr. Rodieck, was GREAT!! His patience is with the class was outstanding. Finishing the class, I feel I can confidently move forward.

Latoya J.

Outstanding class overall. I highly recommend this course! Good Class with appropriate content for the subject matter. Outstanding Instructor, very knowledgeable with an exceptional delivery of the content.

John L.

Enjoyable and informative. This was a wonderful introductory class that offered wonderful class discussions.

Hannah Byrd

The materials presented set the foundation for a not so easy HR task- the Job Analysis. I appreciated the step by step, in relevant order of the process being explained and us working through it. Understanding how JA's are formulated and the legal aspects involved puts into perspective the importance and helps with the understanding of a very significant part of the hiring process.

Valerie G.

Great class. Phil was is experienced and shared his experiences abundantly.

Kalea B.

Can't wait to complete my program and use all of this information!

Cassandra Moore

Great class. Instructor was very knowledgeable on the subject matter.

Lisa Molina-Laborde

I would take this class again; instructor kept us on our toes and was very funny. I learned a lot and hope to apply as my career progresses.

Lisa Molina-Laborde

Content was great. Ms. Deirdre is a phenomenal instructor! This was my second time taking one of her classes and I hope to get her again in the future. She breaks the lessons down in a way anyone can understand, ensuring everyone leaves with a complete understanding of the class objectives.

Kaitlyn K.

Loved the class and the instructor.

Allison G.

Overall, a great experience and amazing Instructor.

Melvin T.

Very informative! Good flow to the class.

Cynthia T.

My overall experience in this course was informative, and it gave me a better understanding of the interviewing process.

Sandrea R.

I enjoyed this course and would highly recommend to others! Lennie is a great instructor. He walked us through all the info with ease, and his wisdom was invaluable. Thank you for the opportunity to take this valuable course!

Karla M.

Great examples, class workbook had content that I'll use in the future. Very knowledgeable instructor and brought in real world examples. Lennie is easy to understand and follow along with the presentation. I received lots of valuable and new information.

Kelly G.

Great teacher and a great class.

Joseph Gallegos

Would recommend again, format was great and had no issues. Engaging and keeps you on your toes! I learned a lot in this class.

Brittany Clark

This was a great class. Awesome, engaging instructor with good humor! Very good resources and content we can use for reference later. This is a comprehensive course which goes over the FLSA in multiple contexts with useful information for employees, supervisors, HR professionals, and administrative staff alike.

Kim McAdams

Course was clear and to the point and Lennie was an excellent instructor.

Mara H.

Mr. Waugh is an engaging instructor with a good sense of humor. I learned a lot about FLSA and to apply it in the context of my job.

Zachary Greening

Good course. Would recommend.

Amanda Herrera

The class content and materials was thoroughly prepared and presented. Great info! Mr. Lennie is an awesome instructor and truly exudes his enthusiasm for the topic.

Tanishia S.

Graduate School never fails, their instructors are phenomenal and that makes the classes worthwhile. Mrs. Mendoza was knowledgeable and willing to share her experiences with the class.

Robin R.

Mrs. Mendoza was an excellent instructor. I really enjoyed hearing about her career experiences and the relation to the course subject. The content was relevant and immediately applicable to my current work assignment.

Nichol B.

I left with a better understanding and practical knowledge. Instructor was very knowledgeable and provided different perspectives within the DoD to discuss the modules.

Monique G.

Great class! I recommend it to anyone new to classification or needing a refresher. Immediately applicable, I especially enjoyed the practical exercises.

Nichol B.

I really liked the class, Joel did a great job of keeping me engaged.

Tasha Bullard

Great class!

Kimbe W.

Great info. Learned a lot that I did not know! I will use the information I learned in performing my job with a much better understanding.

Saleena T.

I learned a great deal, literally my first class on Veteran Preference and it was beyond my expectations. I feel way more confident in this area of HR. Material was easy to follow and will make a great reference. The content was on point and the exercises helped in the understanding of the material. Instructor was very knowledgeable on the subject and delivered the material in a way that was easy to understand. Which made this class worthwhile and I can truly say enjoyable.

Valerie G.

Instructor was very knowledgeable and informative. I really enjoyed participating in the class. Thank you, Mr. Redden.

Julissa H.

This training gave me the confidence to apply veterans' preferences correctly. It was practical and clear. The content was perfect for my career field and will help me to do better in my position. Clear, practical, and immediately useful.

Ivy Winter

I enjoyed the class and would recommend to beginner HR specialist, as well as seasoned HR specialists as a refresher or to broaden their knowledge. Material was easy to follow and I enjoyed the group assignments.

Melanie C.

Great content and great discussions. Ms. Sandy Ringer Mendoza is an excellent trainer and teacher for this class. I hope to have her for future classes. Thank you Ms. Mendoza.

Elizabeth T.

Great Instructor with a wealth of knowledge.

Cesar R.

The content for this class was very helpful and relevant. Overall, I learned many rules, procedures, and regulations of federal employee relations.

Alicia C.

Thank you Mrs. Sandy Ringer Mendoza for the wonderful class you provided.

Haider Aljubouri

Had a great time learning and interacting. Great information to know.

Elizabeth W.

Lennie was great! He was very engaging and knowledgeable. The class had lots of great information that is very applicable.

Allison G.

My favorite thing about USAGRAD School is hiring SMEs in the subjects they are scheduled to teach. The instructor caring about learning outcomes, and being passionate about the course topics makes all the difference. If I could pick an instructor to each all my classification related courses, it would be Denise Cairo or Deidre. I have taken other courses where the instructors weren't as knowledgeable (some knowledge but didn't spend their career or specialized in the subject they were teaching) which becomes very evident. This is not the case for Denise who imparted students with her wealth of knowledge and experience. So thankful for the opportunity to be mentored in this course.

Charity R.

Great instructor, enthusiastic and used a lot of examples from her experiences during class.

Diana K.

Simona was very engaging for the three days. She explained what could have been complex topics in simple terms. She was well prepared and organized. Thanks again, Simona!!

Rita B.

Content was good - materials were helpful - challenging information, but definitely improved my knowledge of the subject matter. Good experience overall, I am glad that I took the course.

Timothy K.

I highly recommend this class as a foundational tool to build upon. I was thoroughly impressed with the amount of information and guidance received from the instructor and the encouragement to speak up and participate in class in order for us to truly understand the course concepts and find ways to apply them.

Careasa Greer

The class was challenging but it was a good challenge, and the instructor was great!

Elizabeth S.

Overall, I enjoyed the class and am looking forward to signing up for my next course with Graduate School.

Nancy S.

Good course. The content was relevant and applicable, and I will be able to use it in my work.

Sarah L.

I enjoyed the class because of the Instructor. Denise was very thorough presenting the content and was very knowledgeable about the content which makes the class more interesting and helps the audience learn and want to know more and be involved. The content was really good.

Becky Stanley

I enjoyed the class because of the Instructor. Denise was very thorough presenting the content and was very knowledgeable about the content which makes the class more interesting and helps the audience learn and want to know more and be involved. The content was really good.

Becky Stanley

Very thorough, on point.

Randy S.

Denise is very thorough, patient with the class, and a wealth of knowledge.

Kearstyn S.

Very knowledgeable and detailed in explaining the Materials provided by Graduate School and the OPM Standards and references and the why. Overall a great and informative class.

Jaime J.

This is a great class and a fabulous instructor. I did learn several new things.

Carole M.

I learned more about how to apply GSLEG and GSSG. Ms. Denise was very knowledgeable in her delivery of the HR Classification principles for grading and evaluating PD's.

Deanna R.

The course material was good. I learned some vital information that will be helpful for my day-to-day job duties.

Helen D.

The course content was broad, fitting for any organization attending the course. I just completed the Advanced Adjudication course last month and can say that I’m able to take away useful information that I can apply to my everyday process and evaluation.

Michael E.

Everyone should take this class. Even though it is only for 1 day, the course covers not only the basic details, but even goes into parts of the subject that we don't see that often. This was an exceptional class.

Mary S.

Very knowledgeable and engaging.

Wayne W.

Great experience overall. Helped me to understand classification and more!

Jordan Mendoza

I enjoyed this class very much. Very informative and I think it will be helpful in progressing within USACE. The instructor was very pleasant and informative, and very patient with us.

Shawna Ratliff

This course was exactly what I needed to continue my development as an Employee & Labor Relations Specialist. Alan Robinson provided our group with an informative, thought provoking, engaging, and fun environment for us to learn in.

Melanie McAllister

This course exceeded my expectations - the instructor's clarity, expertise, and passion made complex topics easy to understand and engaging.

Patricia Parker

I loved the class. It is a lot of information but very useful information. I really enjoyed and appreciate the facilitator (Sue) for taking time and explaining, not just from the material but also added information.

Louise Gabriel

Johnny was great! Very engaging and knowledgeable.

Denise Pullen

Very knowledgeable teacher. I appreciate her willingness to answer my many questions.

Cassandra V.

Gloria Mitchell is very helpful for being able to explain the hard questions about Processing Federal Personnel Actions. Great instructor.

Daniel M.

The instructor was very knowledgeable and answered all questions that were asked.

Miranda H.

Perfect! Ms. Sue was very knowledgeable of the material she was presenting. Her engaging spirit kept the class engaged all 5 days.

Janneise W.

Great class for all skill levels, from beginners to experts. The course provided valuable information that will be directly applicable to daily work responsibilities. The learning outcomes were substantial, with participants gaining practical knowledge they can immediately implement.

Mary Mcbride

Sue Wilkins was very knowledgeable. The examples and stories she provided were realistic and very helpful.

Michelle A.

The instructor was very informative and knowledgeable.

Sequoia W.

Ms. Sue was very knowledgeable and informative of the subject matter.

Devron M.

I really enjoyed this class. Great information and a lot of depth.

Lesley B.

I had a wonderful time. The materials were clear and concise. Johnny was amazing. He was extremely engaging and full of knowledge pertaining to the course material as well as sharing his personal experiences.

Cayla C.

Loved the class and the information. It has given me a better insight into what I was doing when I did a detail in benefits.

Latasha M.

A good place to start if you need more information on Position Management. I now understand why there are Master degrees in Organizational Theory.

Lesley Bush

Great class, gave touchpoints and detailed explanation of Federal Employee Benefits!

Brian Deister

Overall, the course was a rewarding experience that significantly enhanced my knowledge and skills. There were plenty of opportunities to ask questions and get feedback. This experience exceeded my expectations, both in content quality and instructor engagement.

Rashidah S.

Johnnie was very knowledgeable and informed. He kept the class engaged with the content.

Tara S.

Johnny was a great instructor.

Sean D.

We had a very good instructor! Engaged us with a lot of information.

Tara D.

This was a great course for those working within Federal benefits. Class content was very informative and followed the materials exactly. Taking the course online allowed for a wide range participants to ask a range of questions.

N'Hlauni B.

Shout out to the instructor - GREAT JOB!

Mark G.

Great knowledge base for qualifications analysis!

Brandon Claborn

Love the Graduate School classes.

Claudia L.

I really enjoyed this course and learned a lot. Instructor delivered information clearly and accurately.

Mynoir O.

Great information and exercises.

Marynelis A.

DeShanta was a great trainer and made the class engaging.

Alexandra H.

I found this class rewarding as I am beginning my knowledge in Federal employee benefits. The materials were very comprehensive. Sue took a lot of time to go over the materials and I greatly appreciated her knowledge.

Carol Ann P.

This class ended up being a wealth of information and great reference tool. Danny is an awesome instructor. He is a wealth of knowledge, demonstrating passion for the subject material, as well as empathy for the students, especially those with no prior Benefits training. He has great communication skills, enthusiasm, and is open to feedback from the class.

Linde P.

Enthusiastic instructor who made learning fun. Trina knew the topic well. The participant guide and course materials will greatly assist me as I apply this knowledge.

Mark L.

I have been attending classes at Graduate School USA since 2012, and I look forward to attending a training class every year there! I am proud that I completed Graduate School's Human Resources Certification Program Levels 1, 2, and 3 over the years. Looking forward to attending my next Graduate School USA class soon.

Keith Ewancio

It was a long, intense class, and the instructor was knowledgeable. We learned a lot together!

Karen S.

The overall experience was beneficial, and we can use the information learned on the job. Trina was very personable and helpful. She provided real life examples and engaged in conversation with the class.

Pamela M.

Awesome class and instructor! The content was concise and covered the essential topics needed. Trina is a very effective instructor who is able to fully engage the class, making the learning experience both easy and enjoyable.

Jacqueline Botello

It was the right course at the right time for the team. Many of the team members thought they knew classification but found out from taking this class, they did not fully know the classification function of HR. It was very eye-opening for the team.

Carla H.

The class materials are wonderful with a lot of helpful examples and resources included. Sue Wilkins is a very knowledgeable, patient, and kind instructor. I especially enjoyed the personal examples she shared; they made the material much easier to understand and connect with.

Cassandra B.

Johnny Bynum was a great instructor and his energy was great in instructing the course. Very knowledgeable.

Latasha M.

Great class with lots of information. Joel taught it in a way that made it easy to understand.

Cassandra M.

Tashea was very knowledgeable on the topic. She provided us with many supplements to further assist on the topic.

Lindsey S.

Materials were good and instructor was very knowledgeable.

Erin S.

Patti knew her stuff and was thorough and patient when questions were asked.

Alice A.

I am thankful for the opportunity to take this training. I learned a lot of the useful information.

Desiree Chapman

This class is extremely helpful for HR professionals. It helps understand the complex intricacies of position classification.

Adriana Menchaca-Gendron

Content is helpful. Sue was a clear and organized instructor and communicator.

Natasha D.

Alan is a great instructor. This is the second class I have taken with him, and he makes the class very enjoyable.

Delicia A.

Great class! Would recommend to all new HR Recruiters for federal employment. Phil provided relevant examples of the topics discussed to show how it can be provided.

Jeanette Newell

This course is a valuable resource for us HR professionals, it's practical and informative. The instructor demonstrated a deep understanding of the subject matter and provided clear explanations of the course material. He has an engaging communication style and kept my attention. I would take another class with him as an instructor anytime.

Denise T.

Highly recommend this course for HR professionals.

Rosa Ayala

I enjoyed the course and look forward to applying what I learned. Great content, very informative.

Carla K.

Rhonda was a great instructor. I learned a lot from the course.

Kondra P.

Instructor did a great job!

Josiah R.

Great class, the instructor is highly knowledgeable and personable.

Elizabeth S.

Very professional and very knowledgeable.

Yolanda H.

Very good experience. The class was great and very informative. I would definitely take more classes with Ms. Rhonda.

Inez De Jesus

Great class and the information is great. Thanks Ms. Rhonda for breaking down the process step by step so that us newbies could comprehend. This class is worth it.

Cynthia B.

I appreciate how Ms. Rhonda took it slow and took the time to go over the work after we were done. This class was great to build on the education I had previously received.

Sondra R.

The instructor was one of the Best one's I have taken so far. She provided a lot of illustrations to help us understand the material.

Yvonne M,

Content was great and useful. I would like to incorporate this knowledge into my Agency resources and training material. The instructor was very thorough and knew the material. She was very responsive to questions and was supportive of our examples.

Constance C.

Excellent use of breakout rooms to facilitate discussion. Alan is patient, speaks well, and brought excellent real-life examples. Flexible, kind and knowledgeable. Please teach other courses!

Jorge M.

Wonderful delivery!

Asha R.

Mr. Lennie Waugh is a great instructor for this class. Hope to have him again.

Elizabeth T.

10/10! The participant guide and the material is very helpful and very informative. He was a really nice teacher and very helpful. He made the class seem easier. My favorite Graduate School teacher so far.

Jade A.

Great instructor!

Sharae G.

Mr. Waugh was knowledgeable and facilitated the course well.

Chalonda D.

Even though is just a one day class, it was pretty good. Perfect as a refresher. Lennie instructed the class very well and it helped me understand it a little better when making a decision about FLSA.

Aida F.

Informative course. I will definitely use the information I learned in this course in my job.

Angelique A.

Very informative with excellent instruction. A great experience from beginning to end. I left the class feeling like I had a much firmer grasp of FWS.

Nailah Brinson

Course content was relevant with good examples. Ms. Rhonda was wonderful, I appreciated her wealth of knowledge.

Patricia P.

Very happy with this course! Great course and great instructor. I learned a lot.

Ryan Edwards

Excellent resources and tools that can be used at the worksite. Good class and very knowledgeable teacher.

Sherry S.

I would recommend this course to others. The instructor was also very knowledgeable and flexible.

Sarah B.

It was a good class. I learned a lot from this class and cannot wait to take it back into the workplace.

Lindsey H.

It was nice since our class was small and it felt each student could more comfortably address and ask their question.

Melissa B.

Trina Petty is a phenomenal instructor! I was a part of a small session, but Trina made sure that no one was left behind. Her goal was to ensure that everyone had a grasp of writing position descriptions and also utilizing the plethora of resources available to us. This course was fun and interactive and I would love to be a part of any other course where Trina is the instructor. Thank you for everything!

Tyra Sutton

Very knowledgeable instructor, enthusiastic about the material and clearly conveyed the information to the class.

Myra K.

Bill is a great instructor. He really made me enjoy taking the class and I feel like I learned a lot that will help me in my career.

Kristin L.

I would definitely recommend this class and Mr. Hucker, William as an instructor. He was very knowable about the class and helpful.

Nelson Russell

Instructor was great, had a ton of great examples from the real world for classification purposes.

Jessica G.

Huck was great. He explained everything in detail and integrated lessons/stories from his experiences that demonstrated hands on application of the material. He kept the class moving at an optimal pace to allow for reviews, questions, and hands-on exercises and made the class very enjoyable. Great class and great instructor.

Tasha H.

I thoroughly enjoyed Bill Hucker. I love his teaching style and willingness to help us learn all that we could. His level of knowledge is amazing. I would love to take any course that Bill Hucker teaches.

Tamara Jackson

Instructor was organized, professional, and helpful. I enjoyed the class.

Teresa S.

Ms. Mulvey responded to all assignments in a timely manner. She provided feedback for each assignment. I appreciate the attentiveness.

Wenona E.

I enjoyed the class material and the instructor was very knowledgeable. Ms. Adrianna Harden provided real life scenarios when explaining the class content and I very much enjoyed the examples and group assignments by using data in HR processes.

Jarteau Hodges

Great experience! Adrianna was perfect for this course.

Danielle G.

Adrianna was enthusiastic and very knowledgeable about HR Analytics. She is passionate about her work which made the course more valuable.

Kristen W.

I highly recommend this class for anyone interested in using and presenting HR Data. The content is well-structured and delivered clearly and in an engaging manner.

Barbara Stevenson

The instructor was extremely knowledgeable and I enjoyed her sense of humor and stories she shared.

Leslie M.

Great instructor who covered a lot of helpful information including very useful resources on data and where to find the information. Very useful and helpful course. I would recommend HROs register and complete the course.

Michael B.

Instructor knew her stuff. Very good class.

Lori N.

Enthusiastic instructor.

Myra K.

Instructor was very knowledgeable and had a great way of explaining.

Vanessa T.

One of the best classes I have taken.

Marchel Davis

I would rate my overall experience as excellent. The content and the instructor overall was amazing. I look forward to having more classes that Mr. Richard teaches.

Amanda Martinez

Great! Teaches the information at a level that is easy to understand and follow.

Keitia J.

I would take any class Ms. Carter teaches any day! Such a phenomenal trainer.

Georgina Dadson

The instructor is extremely knowledgeable, familiar with the material. During the course, she is helpful to the students to understand the material.

Julia M.

Mary is a really good instructor. You can tell she knows the material and she is always prepared for class. She welcomes questions and actually has the answers. There are a lot of exercises in the course material but I like that Mary has specific ones she wants us to work on so we aren't spending a bunch of time on exercises alone. She also walks around and give us assistance as necessary to make sure we are on the right track.

Tierra A.

Great class and great instructor. I would highly recommend this class to anyone in the HR field.

Stacey S.

Mary Carter's class on Processing Personnel Actions is a must-take for anyone interested in becoming an HR Specialist! She breaks the down the complicated information for her students, and ensures no one is left behind.

Amanda Fiore

I truly believe that all HR Specialist should take this course with Mrs. Mary Carter. They will leave more empowered and educated, which will only enhance the department they are with.

Akilah Williams

Very good class. The instructor is extremely knowledgeable, familiar with the material. During the course, she was very helpful.

Julia M.

The instructor was excellent! She was very knowledgeable and kept the topics very interesting. Although some topics were a little challenging, she was able to make everything understandable and relatable. I also appreciated that she wanted to make sure everyone understood the topic before moving on to the next module. Also, I liked the pace of us completing the assignments and making them fun. I would definitely take another course from Mrs. Carter!

Teresa H.

Mary was a fantastic instructor! She was extremely knowledgeable and the wisdom enhanced the course materials and provided little bits of nuggets that would help tremendously when we return to the office and begin our work duties. I loved how she tied the material to real life situations, examples and things we would typically encounter. I would take any class she instructed as I am sure to learn and grow in my job functions.

Sharon A.

This class was amazing! Ms. Mary is excellent instructor.

Milica Mitchell

The instructors at the Grad School USA continue to impress me with their wealth of knowledge. I have learned invaluable skills from each of them and Ms. Carter is one of my favorites!

Alicia Cuddihee

Wonderful course, loved it. I will take a Gloria Class any chance I get.

Adam Ramge

As a hiring manager and senior staff member, I learned so much and this course gave me a greater appreciation of my HR branch with my division in which I am a Director. Ms. Mitchel was an outstanding instructor demonstrating a mastery of the course material and easily conveyed the content to us, students, in a way that was relevant and interesting. I thoroughly enjoyed this course.

John L.

This course is well structured, good application exercises. Instructor was outstanding displaying expertise and great knowledge of the material.

John L.

Class was wonderful. Definitely learned more about quals.

Christopher H.

This course was very informative.

Carol E.

Wonderful class material and instructor! Lots of information that I am still learning on and made it easy to run through and gain a better understanding and knowledge of how to apply processes, policies, etc. Tons of valuable information provided with this course. Will be able to utilize and look back on course materials to assist me in my position and continue to utilize in my career.

Amanda G.

Ms. Gloria was amazing! One of the best instructors I have ever had.

Marissa Z.

Excellent course. The instructor was wonderful, knowledgeable, and kind.

Sharon C.

Ms. Mitchell dedication to her field is impeccable - she really cares and ensures she is coming across where everyone could grasp the training - sign me up for ALL her classes!

Josephine Vasquez

Lots and lots of material to reference and know for Vet Preference. Ms Gloria Mitchell was EXCELLENT! Very knowledgeable of Vet Preference material and very patient with ALL students. It was a great refresher class, so I took good notes.

Patrick Karshis

Having a blended group of attendees; both Classifiers and Staffers, made my overall experience exceptional. Learning about each specialty and how they complement one another helped fill in the gaps in my understanding and gave me a more complete perspective.

Mary Ann S.

The content for this course was very effective. Excellent Instructor.

Chenita H.

Very informative class. The instructor was very knowledgeable.

Janet E.

The office used to struggle with staffing critical roles due to a mismatch between candidate skills and job requirements, by collaborating with SMEs to define the critical tasks and competencies needed, it was possible to adjust the questionnaires and interview guides; creating a system that can be more relaiable and trusting.

Danielle Wolfe

Really enjoyed the class and learned a lot. Would strongly recommend to other HR Practitioners.

Yvette Johnson

Great Instructor!

Bradlyn Moss

Mr. Kowalski was very well spoken and explained course material very well. Very interactive and he also encouraged participation. He is very knowledgeable in staffing.

Daniel M.

Good class. Instructor was knowledgeable and kept us engaged.

Jason B.

Mr. Kowalski did really well, and it was a great class overall.

Nelly B.

Overall, outstanding class. I have already recommended several other staffers attend. Thanks again.

Jeanne Deveau

Instructor gave me loads of information. I would recommend staffers and classifiers take the class so that you can get the understand and knowledge.

Stephanie Morris

This class was an eye-opening experience. The instructor’s patience and depth of knowledge made even the most technical aspects of job analysis feel approachable and relevant. The materials were well-structured, and the examples used helped bridge theory with real-world application. I left the course feeling confident in my ability to conduct thorough job analyses and contribute meaningfully to HR processes. Highly recommended for anyone looking to build a strong foundation in this field.

Jerrie Clark

I had a great overall experience with this course. I not only learned useful concepts but also gained practical insights that I can apply while in HR rotations. The instructor’s expertise and engagement made the learning process enjoyable and impactful.

Ebone' H.

Very positive experience and took away a lot of great information.

Robin S.

Trina Petty was outstanding and provided very knowledgeable information. I would highly recommend this course for those needing knowledge in position management.

Esteban M.

I think Ms Barbara did a great job touching the foundational knowledge for the subject matter. Thank you! Excited for the next class.

Caron H.

This class gave me a broader perspective that I will definitely use in my job.

Tammy L.

This was by far the best training for the amount of content. Clear, concise and engaging!

Michelle Killen

I really appreciated the working groups Mr. Kowalski put us in and also how mixed the Staffers and Classifiers together. It was interesting seeing their point of view on reading position descriptions since they write them. For them it was interesting hearing about out interactions with candidates and the hiring process.

Brittney M.

Instructor was very knowledgeable and patient with student questions and used excellent case studies towards the learning outcomes. As a newly reassigned employee to LRER workloads this was a great overview and introduction to the subject area.

Daniel G.

Great course. The content was comprehensive and relevant, covering all the essential topics in Federal Human Resource Management. The materials were well-organized, easy to follow, and complemented the lessons perfectly. Highly recommend anyone interested in HR to really consider taking this course.

Tim Nelson

Good class overall and good instructor.

David M.

Instructor was very knowledgeable.

Naomi E.

Classification is NOT my favorite HR subject, but Arlene made it enjoyable.

Latrice C.

Instructors energy and knowledge were exceptional.

James Jones

I enjoyed this class. The layout was easy to understand. The instructor was awesome and extremely knowledgeable and interacting and lively.

Cayla C.

Ms. Carla was extremely knowledgeable and professional. She provided consistent instruction and feedback in a manner that was clear and corrective, but mindful and supportive for the supervisors with various levels of experience. Course was long but valuable. I enjoyed the discussions and activities with others from various agencies and with varied levels of experience. My organization often sends new superiors to this course and I'm happy to say that I will recommend that we continue with this course.

Afrika H.

I enjoyed this class.

Milica Mitchell

The instructor was very informative. She kept the class interesting and fun.

Tara S.

Gloria Mitchell is a very knowledgeable, approachable, and professional instructor. Great course! I will definitely be looking to taking other courses through the Graduate School.

Denise O.

Instructor was amazing and very informative!

Lorie Ann K.

Great material, I am so happy to have this for my library.

Tanya M.

Good information, amazing experience!

Letisha F.

Robin clearly knows the course topics and is a great presenter. I appreciate her flexibility when the class participants had questions or shared examples from their work experiences. I'd definitely take another course with her. The class content is thorough, and I think it will be a great resource for the future. The exercises were helpful for locking down the more difficult topics. We made it through a LOT of plan provisions without going too fast. I'm glad I took this course!

Denise O.

This was an excellent course. I learned a lot.

Milica M.

Instructure was very knowledgeable.

Milica M.

I thought I knew everything and turns out there was still more to learn. Highly recommend! Sue was flexible, understanding and had answers to all questions asked.

Khadija Walker

Highly recommend GSUSA courses for all Federal Government employees for both knowledge enhancement and career growth. Instructors are duty experts and believe in their role.

Lucas koch

Loved Trina- she's passionate about teaching this class, kept everyone engaged, and kept us on our toes!

Anne J.

Instructor taught well. She is punctual, compassionate, and easy to follow the content. She possesses LOTS of knowledge that I do appreciate listening to her.

Johnny Z.

Instructor was knowledgeable and experienced in the field. She was able to use her real world examples from her career to guide us through. The timing of this class was perfect as the government restructures who and how we work. Great class, great instructor, and I am glad I was able to take this class!

Maliah Morgan

Mr. Powers did a fantastic job of merging the current course curriculum with his experience while also adding in the evolution of the current federal HR environment. He facilitated the learning with open ended questions and allowing for discussion regarding each of the assigned topics. I learned a lot and am looking forward to the additional courses I am registered for from Graduate School USA.

Shannon Yellin

One of the best classes I've taken in a very long time. Kept me engaged the entire time and didn't want to miss any part of it.

Katie Hayden

Thank you all for this amazing class experince.

Haider Aljubouri

Had a great time, fun and educational.

Douglas Espinosa

Graduate school has transformed how I approach federal employee development, equipping me with strategic insight, analytical depth, and the leadership tools needed to drive mission success. It’s not just education; it’s empowerment!

Gregory Piotrowski

Barbara was very clear and knowledgeable. It was beneficial and pertained to my current duties. I enjoyed the class and look forward to future courses.

John T.

Mrs. Petty was an outstanding instructor. She was easy to understand and she made learning the information fun. I would definitely take another class with her.

Teresa H.

Mr. Kowalski was a great instructor, very knowledgeable in the subject being presented.

Erin C.

I gained some knowledge from this course; things were put in a realistic aspect! I appreciate that.

Antoinette Lowe

First time taking the course and a new experiencing for me. The instructor did an outstanding and fantastic job!

Jason C.

Know what you need to know for retirement! This class helped me understand the process and parts of retiring as a federal employee.

Lisa Stokes

Ms. Mitchell is an amazing instructor; I love attending her classes.

Ginessa M.

Very informative. I enjoyed the course.

Lisa S.

Excellent instructor, I appreciate the organization and thoroughness of the presentation. She provides a lot of information on how to get information in the future as well as providing an excellent handbook that I can use to plan my retirement.

Cathy L.

Thank you, for going through the materials slowly and meticulously. This course has definitely provided me with more confidence to conduct an interview with precise purpose and ask specific questions to receive the answers needed.

Marcus Kennedy

Knowledgeable instructor who had firsthand experience with all the subjects. Great class will pursue additional training in the future.

Leonard F.

It was great! It was fun and helped with understanding pay conversions better.

Marynelis A.

Great class- content and presentation were valuable. I think Alan was very interesting and provided examples that kept the class motivated to continue. This class provided the foundation I needed to fill in the instructional gaps I have in ER.

Caron H.

I really enjoyed this class and learned a lot of valuable things to help me in my current position and to help advance my career. Cassandra Jordon did an amazing job juggling an in-person class and two people virtually. I was taking the class virtually from Kuwait. She stopped when I had any questions. Sometimes she allowed me to stay on a little afterwards to get any material when I internet skipped out. She is very knowledge with this subject. I really enjoyed her as an instructor.

Danielle S.

Knowledgeable instructor.

Dana-Lynn J.

Ms. Cassandra is beyond knowledgeable and an excellent subject matter expert in this area. Overall, I was pleased and would take a course with this instructor again.

Pharren C.

The instructor was very engaging and made us think outside of the box. I liked that he provided personal experiences that helped us understand the context.

Teresa H.

Mrs. Otto was very professional and kept the training on schedule while entertaining. There was a lot of material to cover and in the beginning I was not sure we would be able to cover everything, but we did! I enjoyed the small class size and everyone was able to contribute to the discussion, ask questions and receive answers. This class was really good for a first time student in the virtual classroom.

Muriel B.

Trina is a great instructor for this course. This class was well structured, and material was aligned with resources from OPM. I learned a lot about classification from this class.

Milica Mitchell

Trina Petty is a great instructor! She made the training fun and engaging. She's super knowledgeable, always willing to help and explain in detail that makes learning easier. I'm glad she equipped me with tools I can actually use.

Gwendalyn F.

This class was very informative. My instructor, Arlene, was amazing. She took her time with each module. Very rare you get an instructor who enjoys what they are teaching so it makes learning a new skill enjoyable.

Tashika D.

The instructor was upbeat and personable. She had a wealth of knowledge that she shared throughout the training. Overall, I had a good experience. I liked how the course content was relative to the subject and provided a lot of information that can be used for future application.

Erin S.

Alan was awesome. He communicated clearly, was an expert on the subject matter, was able to reference personal examples from his own career, and was engaging. He kept everyone's interest for the duration of the 3 days.

Joseph D.

Tammy was great - she was knowledgeable about the topic and provided real-life examples but still allowed for students to share in breakout rooms and debrief after activities. Overall, I had a good experience.

Amber B.

This course was a good refresher of conduct and performance knowledge and Mr. Byrd was very knowledgeable about the contents of the course.

Mari F.

Great experience! I enjoyed the dialogue, exchanging of ideas, and interaction. I would recommend this course to all practitioners, as the course also brought to light the changes in the Federal Government that have an impact on the way we do business. Mr. Byrd was also great! He brought to the table his corporate knowledge of the subject matter, while presenting the material and offered additional insight to best practices, approaches, and recommendations for the scenarios entailed in the course.

Roderic S.

I enjoyed the multi-dimensionality of the course provisions, it kept it engaging. The instructor was a great cheerleader, the feedback was motivating, and they were highly familiar with subject matter. I now have a new knowledge base that will contribute understanding and potential for advancement markedly in my current role.

Sharon O.

There was a lot of great information shared and I liked the participation.

Rhoda Williams

The content is very relevant in this current climate and the instructor was engaging and knowledgeable.

Candace B.

I really enjoyed this class. The content made you think. I had many "aha moments" and thoroughly enjoyed dissecting cases and hearing different points of view. It was actually exciting to me and I look forward to learning more in this field.

Twanna D.

The instructor was very knowledgeable and allowed the class opportunity to share their experiences with scenarios taught in the class. As a beginner level class, I feel like the materials covered the basis of position management.

Twanna D.

Really thorough and great class! It was easy to understand and I enjoyed how informative the instructor was; she spoke with such a deep background and expertise.

Rose F.

This is great awareness and application to have to usefully consult with customers and support NASA HR operations partners. The break outs and exercises and sharing experiences across participants were most helpful!

Sarah Mccrea

Good class, instructor kept it interesting.

Cassandra J.

I found the course content was easy to follow. The instructor was also very knowledgeable and kept the classroom engaged in discussions.

Natasha G.

Overall, I learned a lot from this course.

Alicia C.

The content was informative and relevant. The exercises brought the material to life and helped reinforce the concepts discussed. Ms. Carla was exceptional. Her approach to the subject matter was refreshing. She made a mundane topic interesting and made the course overall enjoyable with her sense of humor and numerous real life examples. It was clear that Ms. Carla is an expert in her field, and it was conveyed throughout her teaching. Not everyone can facilitate virtual training and engage their students, and she did a wonderful job. Everyone in the class was engaged with the material, and participated without being prompted. Overall, I enjoyed the training and facilitation, all credited to Ms. Carla. Her real life examples and great sense of humor really reinforced the material. I would recommend this course with her as the instructor.

Sibyl H.

Enjoyed the course, and learned a lot of good information and reference materials for later use.

Myra K.

I had a great experience. The instructor made sure that we stayed on track, we stayed on the agenda. She was very interactive and overall, a great instructor.

Ronneshia B.