Emotionally Intelligent Auditor: A Guide to Achieving Power With People (AUDT8911)

Emotionally Intelligent Auditor: A Guide to Achieving Power With People

Emotionally Intelligent Auditor

Description:

Managing positive and productive relationships during the course of audit work, directing, coaching or working with members of the audit team, and dealing with auditees, organizational management and external stakeholders can be emotionally challenging and often confrontational. We often have to deal with difficult people in difficult situations– and they have to deal with us! This executive seminar will examine the emotionally intelligent competencies and communication skills necessary to maintain control, and better connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action. We will explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentions situations for positive outcomes.

Who Should Attend?

Managers, leaders, auditors, analysts, evaluators and investigators.

Tuition:

$ 459.00

Credits:

8.0 CPE's

Class Type:

This course is currently being offered in the following training modalities:

Learning Outcomes:

  • Examine and work toward achieving these key characteristics of emotional intelligence for personal effectiveness in auditing and leading change - Self awareness, Self control, Attitude and Motivation, Empathy, Social competence
  • Maintain control, power and influence by managing challenging personalities and situations
  • Build strong working and personal relationships through mutual trust and confidence to overcome the natural resistance to change and maximize the personal leadership for buy-in and action

Register For Online Course

  

Bring This Class To My Location

Morning Session
- Defining Emotional Intelligence?
- Why is it Important to Auditors and Leaders
- Factors of Emotional Intelligence
- Self Awareness - You and Them - What Works and What Doesn't
- Recognizing and Managing Challenging Personalities

Afternoon Session
- Self Control - When I am Being a Jerk? and Why?
- Managing Your Communications
- Conflict Resolution - Style and Techniques
- Attitude and Motivation
- Empathy
- Building Social Capacity (audit-client relationships)

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