Foundation Courses
Basic Mathematics (MATH1101C)*
Basic Project Management (PROJ7001N)*
Creative Problem Solving (ADMB7002D)
Creative Problem Solving (GS Connect) (ADMB7502A)*
Customer Service Excellence (ADMB7503D)
Increasing Personal Effectiveness (COMM7027D)
Managing Multiple Priorities (ADMB7007D)
Office Management (ADMB7009D)
Practical Statistics (STAT7001N)*
Residential Professional Development Workshop (ADMB9001D)
Time Management (ADMB7028D)
Time Management (MGMT1101C)*
Winning Customer Service (GS Connect) (COMM7510A)*
Workplace Etiquette: Improve your Success in the Workplace (GS Connect) (LEAD8011A)*
Your Personal Brand (GS Connect) (LEAD8010A)*

Advanced Courses
Accountability All Around (SUPV7019D)
Administrative Officers Workshop (ADMB7000D)
Calculus I – Differential (MATH2210C)*
Calculus II – Integral (MATH2211C)*
College Algebra (MATH2250C)*
Effective Meetings (ADMB8006D)
Elements of Statistics (STAT3350C)*
Financial Literacy for Federal Employees (GS Connect) (BENE7500A)*
Freedom of Information and Privacy Acts (PMGT7000D)
Immigration Law (LAWS9525S)*
Informal Rulemaking - How to Make It Work (PGMT7510D)
Leadership Skills for Non-Supervisors (ADMB7006D)
Leadership Skills for Non-Supervisors (GS Connect) (ADMB7506A)*
Project Management for the Office Professional (ADMB7011D)
Stress Management (COMM7117D)
The Art of International Negotiation (GS Connect) (MGMT9500A)*

Communication Skills (back to top)

Foundation Courses
Assertiveness Skills (COMM7001D)
Communicating for Results (COMM7003D)
Communication Skills (COMM7005D)
Cultural Awareness (COMM7018D)
Customer Service Excellence (ADMB7003D)
Effective Communication with Customers (COMM8000D)
Interpersonal Communications (COMM7006D)
Listening and Memory Development (COMM7007D)
Speaking with Confidence (COMM7010D)
Winning Customer Service (GS Connect) (COMM7510A)*

Intermediate Courses
Constructive Conflict Resolution (COMM7004D)
Effective Meetings (ADMB8006D)
Increasing Personal Effectiveness (COMM7027D)
Multicultural Communication Skills (COMM7038D)
Positive Approaches to Difficult People (COMM7009D)
Speaking with Clarity (COMM7033D)
Stress Management (COMM7117D)

Advanced Courses
Briefing Techniques (COMM7002D)
Dealing with the Media (ADMB7031D)
Facilitator Workshop (TDEV8120D)
Marketing Public Programs (COMM9002D)
Negotiating Techniques (MGMT9104D)
Working in Multicultural Teams (COMM7048D)

English and Writing Skills (back to top)

Foundation Courses
English Grammar and Usage (ENGL7051N)*
Essentials of English (ENGL7000D)
Expansion of Vocabulary Knowledge (ENGL0036C)*
Fundamentals of Writing (WRIT7010D)
Fundamentals of Writing (GS Connect) (WRIT7510A)*
Gaining Knowledge and Confidence in Using English Grammar I (ENGL0038C)*
Grammar for Professionals (ENGL7005D)
Writing Sentences and Paragraphs Effectively (ENGL0040C)*

Intermediate Courses
The Basics of Clear Government Writing (GS Connect) (WRIT7986A)*
Editing for Impact (EDIT7100D)
Effective Government Correspondence (WRIT7007D)
Proofreading (EDIT7001D)
Proofreading (EDIT7051N)*
Put It in Writing (WRIT7003N)*
Report Writing (WRIT7020D)
Writing for Results (WRIT7110D)
Writing Workshop (WRIT7109A)*

Advanced Courses
Clear Writing through Critical Thinking (WRIT7100D)
Introduction to the Editing Process (EDIT1140C)*
Letter Writing Workshop (WRIT7002N)*
Technical Writing (WRIT8100D)
Writing for Government and Business (WRIT1102C)*
Writing for Web 2.0 (WRIT8003A)*
Writing Reports and Other Workplace Documents (WRIT2301C)*
Writing Short Informational Reports (WRIT7004N)*