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Untitled Document
Day one of two
Introduction
Effective Written Communication
- How to improve government correspondence
- Ensuring documents issued to the public are clear
- Checklist for reviewing correspondence
Getting Off to a Good Start
- Confirming the intent of a correspondence document
- Techniques to overcome writer’s block
- Creating an audience analysis profile
E-mail Correspondence
- Writing for your audience
- Distinctions between e-mail and paper correspondence
The Drafting Process
- Checklist for planning and managing drafts
- Developing templates for writing tasks
- Drafting correspondence from notes and outlines
Revising and Proofing
- Checking for readability
- Practicing revising and proofing techniques
- Coordinating the final version of a document
Day two of two
Strategies for Government Correspondence
- Policy memorandum
- Responding to congress
- Networking
Summary/Closing
- Putting it all together
- Reviewing learning objectives
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